How can I complete an unsuccessful download of Office 2000 servic.

[mambojazz]

After a Blue Screen of Death experience, I had to reinstall my operating
system (Windows 2000), and then one by one, install various programs that
were no longer functioning. Office 2000 got messed up, and each time I
attempt to launch Word, a window appears, looking for a Windows Installer to
launch it with. It eventually opens and looks/works fine, but won't launch
normally. The Windows Office update scan recommended downloading the Service
Pack 3. When I get to the last step in the process, it fails to completely
download and install. How do I get around this? I inserted the original
Office 2000 disc when prompted during the update, but to no avail. I'm unable
to update with the Service Pack 3.

 

[garfield-n-odie]

Regarding the Windows Installer starting every time you start an Office 2000
application, see http://support.microsoft.com/?kbid=265194 "OFF2000: Windows
Installer Appears Every Time a Program Is Started".

Regarding the problems installing Office 2000 SP3, what error messages do
you get? As a wild guess, see http://support.microsoft.com/?kbid=304498
"Update process quits unexpectedly after you click 'Check for Updates' on the
Office Update Web site".

 

[mambojazz]

Thanks for trying to help me garfield. unfotunately, i'm not even able to
install the first download as instructed below. The window "Windows
Installer" launches, and it's unable to find itself in order to execute the
command. It gives me an error message telling me to contact my administrator.
Nothing seems to install without that Windows Installer window starting the
process, but it won't go beyond the "preparing to install" phase and just
quits. I downloaded the exe, I just can't install it. Any other suggestions?
It seems this Windows Installer is needed to install anything, and it must be
corrupt.

 

[garfield-n-odie]

Download and run the Windows Installer Cleanup Utility from
http://support.microsoft.com/?kbid=290301. Then try installing SP3 again and
let me know what happens.

 

[mambojazz]

Dear Garfield,

I've struck out again. That page takes me to a page that's "unavailable" on
the microsoft website. Can you write me directly? (e-mail address removed)?

 

[Milly Staples [MVP - Outlook]]

It loads find for me here in Sacramento. Try it again, it may have just been
a hiccup.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, mambojazz asked:

| Dear Garfield,
|
| I've struck out again. That page takes me to a page that's
| "unavailable" on
| the microsoft website. Can you write me directly? (e-mail address removed)?
|
| "garfield-n-odie" wrote:
|
|| Download and run the Windows Installer Cleanup Utility from
|| http://support.microsoft.com/?kbid=290301. Then try installing SP3
|| again and
|| let me know what happens.
||
||
|| "mambojazz" wrote:
||
||| Thanks for trying to help me garfield. unfotunately, i'm not even
||| able to install the first download as instructed below. The window
||| "Windows
||| Installer" launches, and it's unable to find itself in order to
||| execute the command. It gives me an error message telling me to
||| contact my administrator. Nothing seems to install without that
||| Windows Installer window starting the process, but it won't go
||| beyond the "preparing to install" phase and just
||| quits. I downloaded the exe, I just can't install it. Any other
||| suggestions?
||| It seems this Windows Installer is needed to install anything, and
||| it must be corrupt.
|||
||| "garfield-n-odie" wrote:
|||
|||| Regarding the Windows Installer starting every time you start an
|||| Office 2000 application, see
|||| http://support.microsoft.com/?kbid=265194 "OFF2000: Windows
|||| Installer Appears Every Time a Program Is Started".
||||
|||| Regarding the problems installing Office 2000 SP3, what error
|||| messages do
|||| you get? As a wild guess, see
|||| http://support.microsoft.com/?kbid=304498 "Update process quits
|||| unexpectedly after you click 'Check for Updates' on the Office
|||| Update Web site".
||||
||||
|||| "mambojazz" wrote:
||||
||||| After a Blue Screen of Death experience, I had to reinstall my
||||| operating system (Windows 2000), and then one by one, install
||||| various programs that were no longer functioning. Office 2000 got
||||| messed up, and each time I attempt to launch Word, a window
||||| appears, looking for a Windows Installer to launch it with. It
||||| eventually opens and looks/works fine, but won't launch normally.
||||| The Windows Office update scan recommended downloading the
||||| Service Pack 3. When I get to the last step in the process, it
||||| fails to completely download and install. How do I get around
||||| this? I inserted the original Office 2000 disc when prompted
||||| during the update, but to no avail. I'm unable to update with the
||||| Service Pack 3.