Are you in the US or Canada? It may be one reason the link is not working
if you are not.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Barry Rubin asked:
| I can get that link, it is the link to order the CD that is the
| problem. This must be a MS bug since other updates from MS work fine.
| A friend also had the same 'loop', and a poster in this ng reported a
| problem too. Milly, to repeat, getting TO the link you provide is NOT
| the problem. The problem is AFTER selecting United States and hitting
| 'Continue'.
|
| If you can provide the link AFTER 'MS is processing your information'
| I can try that. If you cannot provide the next link, let's stop for
| now.
|
| Someone suggested calling the telephone shown on the first link, but
| that a) doesn't answer the question if MS is at fault, and b) is no
| fun.
|
| Thank you for all your efforts on this ng.
|
| Barry
|
|
| In article <
[email protected]>,
| (e-mail address removed) says...
||
||
||
http://support.microsoft.com/kb/870924 is the full article with the
|| same link towards the bottom. Does this one work?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|
||
|| After furious head scratching, Barry Rubin asked:
||
||| I found that link yesterday. It just led me down the same path.
||| Tried it again now and same story, It just loops around.
|||
||| Can you post the link after the one shown below on next line?
|||
|||
|
https://om.one.microsoft.com/opa/Validation.aspx?StoreID=6f5c6904-0fc6-4
||| dc4-a138-32eef847fbb9&JavaScriptOn=yes
|||
|||
||| BTW, other active x pages work fine such as Windows and Office
||| Updates. Also, my WinXP Pro pc is current with all updates and they
||| almost always install with no problems.
|||
||| Thank you for helping.
|||
||| Barry
|||
|||
|||
||| In article <
[email protected]>,
||| (e-mail address removed) says...
||||
||||
|||| Then try navigating from this page to my link.
||||
http://support.microsoft.com/default.aspx/sp?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Barry Rubin asked:
||||
||||| Yes. Otherwise I could not have gotten to the correct web page.
||||| Once there, and selecting US, then 'Continue', the page only
||||| cycles back to itself and does not forward. It does have a step
||||| 'MS is processing your information', then returns to the page you
||||| have below.
|||||
|||||
||||| In article <uwQ5Y#
[email protected]>,
||||| (e-mail address removed) says...
||||||
||||||
|||||| Did you copy/paste the entire URL into your window? It appears
|||||| broken in your response to my answer.
||||||
|||||| --
|||||| Milly Staples [MVP - Outlook]
||||||
|||||
||||||
|||||| After furious head scratching, Barry Rubin asked:
||||||
||||||| I can get to the web page but it opnly cycles back to itself
||||||| after hitting 'continue'. Is the problem at my end or is MS at
||||||| fault?
|||||||
||||||| TIA
|||||
|||||
|||
|
https://om.one.microsoft.com/opa/Validation.aspx?StoreID=6f5c6904-0fc6-
||||| 4dc4-a138 -32eef847fbb9&JavaScriptOn=yes