How can I get rid of the '431 Too many recipients' Error number 0.

[Adrian]

I tried to send a message to a larger group of friends (137 addresses) and
I got the following message:
The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was '(e-mail address removed)'. Subject
'test', Account: 'mail.xxx.xxxxx.xx', Server: 'mail.xxx.xxxxx.xx', Protocol:
SMTP, Server Response: '431 Too many recipients.', Port: 25, Secure(SSL): No,
Server Error: 431, Error Number: 0x800CCC79
Need help to get rid of this.

Thanks,
Adrian

 

[neo [mvp outlook]]

You will have to talk with your ISP since it is the server that is causing
this error.

 

[Diane Poremsky [MVP]]

you need to either break the list and send the messages in two or more lists
or contact the isp and ask them to raise the limit - your best bet is
breaking the list into shorter lists or doing a mail merge. Another option
is creating a mailing list (such as at yahoogroups).

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Vanguard]

I tried to send a message to a larger group of friends (137
addresses) and
I got the following message:
The message could not be sent because one of the recipients was
rejected by
the server. The rejected e-mail address was '(e-mail address removed)'.
Subject
'test', Account: 'mail.xxx.xxxxx.xx', Server: 'mail.xxx.xxxxx.xx',
Protocol:
SMTP, Server Response: '431 Too many recipients.', Port: 25,
Secure(SSL): No,
Server Error: 431, Error Number: 0x800CCC79
Need help to get rid of this.

Thanks,
Adrian

Your ISP has quotas to make sure you aren't a spammer abusing their mail
service. One of those quotas is how many recipients to which a message
may be sent. Call your ISP to find out. It could be 20, 30, 50, or
some other maximum count for the max-recipient-per-message quota.

Your ISP may employ other quotas to combat spam (and users abusing their
*personal* accounts by using them for bulk mailings for commercial
purposes but using a non-business account). For example, they may
employ a quota that limits how many mail sessions you have per minute,
like allowing you to connect to their SMTP server only 10 times per
minute maximum. If their max-per-recipient quota was 20 then you could
not send more to more than 200 recipients per minute (20 recipients max
per message times 10 max connects per minute). If your mail client
could send the message under 6 seconds (which is likely unless you
sending a huge message), and if you use Word's Mail Merge to send lots
of copies of the same message (to one recipient or to however many is
the maximum for the max-recipients-per-message quota), you will likely
hit that anti-spam quota, too.

There are other anti-spam quotas that an ISP may enforce but trying to
get them to divulge those quotas is tough because they don't spammers to
know what they are. Another quota they could enforce is the maximum
bandwidth per day for sending messages so you can't send more e-mails
whose aggregate size was over, say, 1GB worth of e-mail traffic per day.
If you need to perform bulk mailings that exceed your ISP's anti-spam
quota, you'll need to get a business account or subscribe to a bulk
mailing service (you send it a copy of your message and then you send it
a list of recipients and that bulk mailing service spews it out for you
from their mail servers).