How can I get the header (OL 2007)

[mouspi]

Hello,

Sonetimes when I send a message at other adress than my provider's, I
receive this message back :

554 < (e-mail address removed)> Relay Access Denied

When I'm asking this provider's customer's service, they tell me that my
OutLook settings are wrong, but they can't tell me why !!!

So, I would like to send them the header of the report I got back, but I
don't know, how to retrieve this header.

Does anyone know how to proceed ?

regards

mouspi

 

[Frenchy]

Hello,

Sonetimes when I send a message at other adress than my provider's, I
receive this message back :

554 < (e-mail address removed)> Relay Access Denied

When I'm asking this provider's customer's service, they tell me that my
OutLook settings are wrong, but they can't tell me why !!!

So, I would like to send them the header of the report I got back, but I
don't know, how to retrieve this header.

Does anyone know how to proceed ?

regards

mouspi

RIGHT CLICK on the message line and then select MESSAGE OPTIONS and it
is in the drop down box at the bottom. You can drag highlight this and
copy/paste it.

Relay Access Denied usually means you are sending from one account but
using a different ISP to send the message than the one you are connected
to. This usually happens in to large Companies with strict Firewall
procedures. Tunneling back to your normal ISP and the normal account
you use (when roaming and connected to another ISP) will fix this. Talk
to your main home/office ISP and find out what you need to do and what
ports to use when you are roaming

Frenchy