What message exactly does your post relate to? (original question was purely
asking about importing OE info) Is this in reference to something I
responded to previously (......a) help file reference -- b) your method
worked perfectly etc .....)?
In any case, in terms of your current question....
Given that you've rebooted your machine which I assume was done after the
new CSV file was created and before any other programs were used to access
the file, educated guess is that the problem has nothing to do with another
process using the file but rather relates to either the structure or content
of the CSV file. Fact that you can open it in Excel doesn't mean the file
isn't breaking some rule somewhere or contains some invalid data that can't
be used for importing. Impossible to tell without testing the file and there
all kinds of reasons for the Outlook importer to generate this error (as
you've found out - Outlook is not the most informative in terms of error
messages and has a very low "pain threshold" when it comes to problematic
data).
One thing that I can/will say with absolute and total confidence.....if
there are no errors/issues in/with the file being imported, the Outlook
import wizard works like a charm exactly as advertised.
Feel free to download either of our import products (CG Importer or
DataPorter) for the <sole> purpose of testing your CSV file - if there is a
structural issue - cause should be identified immediately -
http://www.contactgenie.com/cg20dlorder.htm (and if either of the CG
programs encounter an unexplained problem - please do send a message to
support AT contactgenie.com with a copy of the CSV file that has the
problem - no questions specific to CG will be answered in the newsgroup)
Karl
___________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com