How can I set up a read request on email

[Victor Mauro]

Can some one tell me how I can get a delivery receipt or read receipt on
emails in Entourage 08

 

[William Smith [MVP]]

Can some one tell me how I can get a delivery receipt or read receipt on
emails in Entourage 08

First, some information about "read" and "delivery" receipts:



The *read* receipt or disposition notification requests
(Disposition-Notification-To asks the recipient to let you know he's
read your message. The impetus of returning this kind of receipt is on
the recipient, not the server.

The *delivery* receipt (Return-Receipt-To is generally available on
Exchange Servers and indicates that a message has reached the
recipient's mailbox (not necessarily downloaded). However, while it may
be active on some non-Exchange servers, it generally is not.

Any kind of receipt notification whether it's a delivery receipt or a
read/return receipt is still unreliable because you can't guarantee the
receiving server will respond to RRTs nor the recipient will respond to
DNTs in all cases.



You can add a header to your sending account to request either of these
receipts. Have a look at this page for details:

<http://www.entourage.mvps.org/faq_topic/return_receipt.html>

Hope this helps!

--

bill

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[Diane Ross]

Can some one tell me how I can get a delivery receipt or read receipt on
emails in Entourage 08

See Return Receipts:

<http://www.entourage.mvps.org/faq_topic/return_receipt.html>

Keep in mind that return receipts are not a reliable indication that a
message has either been read or received.