how can i set up complex rules in public folders

  • Thread starter Sue Mosher [MVP-Outlook]
  • Start date
S

Sue Mosher [MVP-Outlook]

Maybe if you explain what you mean by "complex rules," someone will have an answer.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I

ianspencer

Sue Mosher said:
Maybe if you explain what you mean by "complex rules," someone will have an answer.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers




Thanks for the reply Sue.

What I am trying to do is filter emails sent to a public mailbox based on
the domain element of the email address and redirect the mails to various
personal inboxs.
So, for instance, all emails arriving at the public mailbox from
***@microsoft.com would be redirected to Allan's inbox
from ***@aol.com would be redirected to Bill's inbox
from ***@oracle.com would be redirected to Chris's inbox etc.
Hope you can help. I have tried everything I can thing of.

Thanks Ian
 
S

Sue Mosher [MVP-Outlook]

The rule conditions available in the Folder Assistant don't allow for filtering by domain. I can think of several alternative solutions:

1) Leave all the messages in one folder and create multiple views so each user can see those messages from the domain they're responsible for.

2) Write an Exchange event sink to process the messages.

3) Set up three folders and give out three different addresses, one related to each domain. (You didn't say how the people mailing this folder are getting the address for it.)

4) Use an Outlook mailbox instead of a public folder and leave a machine running Outlook 24/7 with client-side rules that do what you need.

5) Write some Outlook VBA code to forward the messages and leave it running on a machine that's running 24/7.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Suzie Pack

Sue Mosher said:
The rule conditions available in the Folder Assistant don't allow for filtering by domain. I can think of several alternative solutions:

1) Leave all the messages in one folder and create multiple views so each user can see those messages from the domain they're responsible for.

2) Write an Exchange event sink to process the messages.

3) Set up three folders and give out three different addresses, one related to each domain. (You didn't say how the people mailing this folder are getting the address for it.)

4) Use an Outlook mailbox instead of a public folder and leave a machine running Outlook 24/7 with client-side rules that do what you need.

5) Write some Outlook VBA code to forward the messages and leave it running on a machine that's running 24/7.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Suzie Pack

I found this post and believe I have a similiar question, but not sure if
the same technical solutions below apply. I apologize for my lack of
technical expertise with this question.

I have a public folder E-Mail box that many people share. I want to create
a rule if the E-Mail comes from ***@amzon.com AND the Subject of: ### (just a
portion of the Subject line, but not the entire string as the remainder
changes each time) to then be moved (original not kept in Inbox) to a
sub-folder within the public folder.

Thanks.
 
S

Sue Mosher [MVP-Outlook]

It's not clear whether you are referring to a folder in the Public Folders hierarchy (in which case the post you cited applies) or to the Inbox in a mailbox.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Suzie Pack

Our company sets up E-Mail boxes where multiple people use as a Public
Folder. Does that help?

Thanks.
 
S

Sue Mosher [MVP-Outlook]

No, that doesn't help. Public Folders and mailboxes are two totally different things. Look in the Folder List in Outlook and tell us where in the hierarchy this folder is located.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Suzie Pack

Sure; thanks.

Public Folders> All Public Folders> Dept > [then my team E-mail Inbox/Folder].

Then we have many sub-folders under my team E-Mail box/folder.
 
S

Sue Mosher [MVP-Outlook]

Then you are dealing with a public folder, not a mailbox. The option in the post you cited below apply.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Suzie Pack said:
Sure; thanks.

Public Folders> All Public Folders> Dept > [then my team E-mail Inbox/Folder].

Then we have many sub-folders under my team E-Mail box/folder.

Sue Mosher said:
No, that doesn't help. Public Folders and mailboxes are two totally different things. Look in the Folder List in Outlook and tell us where in the hierarchy this folder is located.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I

ianspencer

Suzie Pack said:
Sure; thanks.

Public Folders> All Public Folders> Dept > [then my team E-mail Inbox/Folder].

Then we have many sub-folders under my team E-Mail box/folder.

Sue Mosher said:
No, that doesn't help. Public Folders and mailboxes are two totally different things. Look in the Folder List in Outlook and tell us where in the hierarchy this folder is located.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Dear Suzie

This not a perfect solution but I fudged my way around this by getting Owner
permission for the public folder then auto-forwarding all mail to my inbox.
Then I set rules in my inbox to redirect all emails received from the public
folder to the required recipient (needed one rule per recipient). Then a
final rule to delete the message from my inbox.
 
I

ianspencer

Dear Suzie

This not a perfect solution but I fudged my way around this by getting Owner
permission for the public folder then auto-forwarding all mail to my inbox.
Then I set rules in my inbox to redirect all emails received from the public
folder to the required recipient (needed one rule per recipient). Then a
final rule to delete the message from my inbox.
 
M

Moving messages between public folder

I have a similar kind of issue on defining rules on public folder

Problem:
We have mails send to group mail-id that are getting routed to public folder
of outlook.

How we can define rule/macro ?? to move specific messge based on subject
line to specific public folders

Publicfolder -> Properties -> Administrator options allows to define rule
but that has option to Cc, foward, delete,etc. and don't give any option to
move message to other subfolder.
 
S

Sue Mosher [MVP-Outlook]

Mail-enable the other folder and use a Forward rule.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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