How can I stop word from crashing when i add or amend citations?

[richard1uk]

I am trying to prepare a word 2007 document for publication, which has 30,000
words and more than 100 citations and it has started to crash pretty much
every time I amend a citation. The recovered document sometimes has the
citation repeated 10-20 times.
This is a little frustrating. Is this a known bug with Word 97 or is the
document corrupted? Is there anything I can do?
I'd be grateful for any advice!
Richard

 

[Ted M H]

Hi,

I have a similar problem with a large 2007 word document (44,000 words).
I'm trying to fix details related to a multilist style and various other
things. I gave up on letting Word recover the file as this seemed not to
help anything. My new workflow is like this:

- Open the file, make a single, simple change and save the file.
- Make another single simple change and save the file.
- Repeat until the crash occurs.
- When the ...encountered a problem and needs to close message appears,
clear the recover my work check box and click Don't send (takes too long and
also has no benefit that I can see).
- Restart Word and reopen the last saved file
- Start in again with a single, simple change...

The process is excruciating, but I have to complete the project.

I wonder if you ever solved your problem and if so if you'd be willing to
share the solution or workaround.

Thanks.

 

[richard1uk]

Hi Ted,
Your experience sounds horribly like mine. I'm afraid that I can't help you
though. I was near enough to completion of that piece of work that I simply
gave up, saved it as a Word 97-2003 doc, which converts all the citations to
normal text, and then made the necessary alterations.
Next time I suppose I'll have to invest in a programme like Endnote...
Good luck,
Richard