Entitled? I hardly think so and I realize no one was getting paid, which was
why several times, I offered to pay for someone to help me- I don't know why
you sent me the same email 3 or 4 different times to unzip the file and
follow the instructions - if you hadn't bothered in all that time to see
where I might possibly be having the problem - It's not your fault, but I
have spent 2 months with Dell, where first they built the laptop I ordered
completely wrong, apologized and refunded the money, but they would not apply
the money they had of mine toward the desktop so I had to wait until that
money was refunded and then wait for the desktop - they said that I had
purchased 30 days of 24/7 support from Dell particularly with my transferring
issues since I knew how to put the computer together - then they said I had
not purchased that help and if I had any hardware problems to let them know,
then for two days, I tried to do as much as I could figure out and then
started asking for help from people I knew here, then I searched and searched
the Microsoft site, but could not find the answer until I found the message
board - I would think you tell from my emails how scared and upset and
frustrated I was, I'm 63 years old, live on disability and the little I can
make doing medical transcription, I obviously didn't understand the
instructions because I was trying very hard to figure it out. I didn't earn
any money in three days because I couldn't work until all this was fixed -
so, entitled, hardley, practically begging and offering several times to
compensate you or anyone else who would help me - but it wasn't until after I
realized I should either recreate 1500 autocorrects or keep trying to figure
it out on my own since you were not willing to give me any more help other
than continuing to repeat that the instructions were in the zip file - which
I obviously didn't understand.
I do volunteer work to, I read for the blind on the radio at the Sight
Center - here "volunteering" means we're trying to help someone -