How can I use my Office products again? Computer crash

M

Midwest Mom

Long story slightly shorter -
We had a major computer crash in November. (bad enough we had to get a new
system!) Some of the old computer will still work, but my office products
are asking me to reinstall them when I try to use a program (like Excel or
Word). Trouble is, we moved a little over a year ago, and all our schtuff is
in boxes in storage. I have no clue where all our CD's are! I have ONE of
the four installation CD's, so I have the registration number - but that
doesn't seem to help to get the programs back. I've searched on the MS
website, but coming up short if there is a way to re-download the programs
based on my regis number.

Do I have any way to get my programs back (other than digging through a 7x20
ft storage space)?

PS - our new system came with a bare bones trial of MS Office 2003, but it
does not include Front Page, which my old SW did. I can't afford to buy a
new license at the moment - I'm stumped on how to get back the programs I
already paid for once. Thanks in advance for any suggestions and help!
 
C

Carey Frisch [MVP]

How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| Long story slightly shorter -
| We had a major computer crash in November. (bad enough we had to get a new
| system!) Some of the old computer will still work, but my office products
| are asking me to reinstall them when I try to use a program (like Excel or
| Word). Trouble is, we moved a little over a year ago, and all our schtuff is
| in boxes in storage. I have no clue where all our CD's are! I have ONE of
| the four installation CD's, so I have the registration number - but that
| doesn't seem to help to get the programs back. I've searched on the MS
| website, but coming up short if there is a way to re-download the programs
| based on my regis number.
|
| Do I have any way to get my programs back (other than digging through a 7x20
| ft storage space)?
|
| PS - our new system came with a bare bones trial of MS Office 2003, but it
| does not include Front Page, which my old SW did. I can't afford to buy a
| new license at the moment - I'm stumped on how to get back the programs I
| already paid for once. Thanks in advance for any suggestions and help!
 
M

Midwest Mom

Now Mike, that wasn't very helpful!
I already know I need the CD's eventually, but hoping I could get a
replacement somehow, since I had the registration numbers.

It will have to wait for the spring thaw before I go to dig through the
storage bin - colder than a well-digger's pocket change here for now, prob
through March!
 
M

Mike Hall \(MS-MVP\)

We have cold up here in the Lower Ottawa Valley too.. I can appreciate that
digging out CDs would not be easy, but to get replacements, you need proof
of purchase.. while you are digging the proof out, you may just come across
the CDs.. :)
 
J

JoAnn Paules [MVP]

Additional advice - after you find those CDs, keep them near the computer!
And make sure you keep that product key handy as well..
 

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