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BCM Frustrated
This is driving me crazy - any help would be great! Does anyone know how to
deal with your Business Contacts on a SMART Phone (PDA). I can sync them
with the Business Contacts Manager Sync - that's fine. But, once you get
them there - they aren't recognized as "Contacts" so - voice dialing doesn't
work, it doesn't recognize the name when the contact is dialed so if you are
calling someone several times in a week you can't just go to recent calls,
you have to go clear back into the Business Contact Manager (or memorize
their number) to dial them again. I've looked for second party software -
nothing - the only thing that I've found that works is to keep two copies of
every single contact in Outlook - one in "Contacts" and one in Business
Contact Manager so that when you want to track customer information you would
go to "BCM" but if you want to use the Contact on your PDA it can be
recognized as a Contact. . . ???? This means any time there is a change to a
contact you have to update it in both places. Any time you add a contact you
have to copy and/or create it in both places and I'm going nuts. Any ideas
so that there isn't the need to have two of everything???
deal with your Business Contacts on a SMART Phone (PDA). I can sync them
with the Business Contacts Manager Sync - that's fine. But, once you get
them there - they aren't recognized as "Contacts" so - voice dialing doesn't
work, it doesn't recognize the name when the contact is dialed so if you are
calling someone several times in a week you can't just go to recent calls,
you have to go clear back into the Business Contact Manager (or memorize
their number) to dial them again. I've looked for second party software -
nothing - the only thing that I've found that works is to keep two copies of
every single contact in Outlook - one in "Contacts" and one in Business
Contact Manager so that when you want to track customer information you would
go to "BCM" but if you want to use the Contact on your PDA it can be
recognized as a Contact. . . ???? This means any time there is a change to a
contact you have to update it in both places. Any time you add a contact you
have to copy and/or create it in both places and I'm going nuts. Any ideas
so that there isn't the need to have two of everything???