How can you make Business Contacts recognized as Contacts on a Pho

B

BCM Frustrated

This is driving me crazy - any help would be great! Does anyone know how to
deal with your Business Contacts on a SMART Phone (PDA). I can sync them
with the Business Contacts Manager Sync - that's fine. But, once you get
them there - they aren't recognized as "Contacts" so - voice dialing doesn't
work, it doesn't recognize the name when the contact is dialed so if you are
calling someone several times in a week you can't just go to recent calls,
you have to go clear back into the Business Contact Manager (or memorize
their number) to dial them again. I've looked for second party software -
nothing - the only thing that I've found that works is to keep two copies of
every single contact in Outlook - one in "Contacts" and one in Business
Contact Manager so that when you want to track customer information you would
go to "BCM" but if you want to use the Contact on your PDA it can be
recognized as a Contact. . . ???? This means any time there is a change to a
contact you have to update it in both places. Any time you add a contact you
have to copy and/or create it in both places and I'm going nuts. Any ideas
so that there isn't the need to have two of everything???
 
M

mrtimpeterson via OfficeKB.com

Welcome to the wonderful world of "seamless-integration" as defined and
designed by the out-of-touch BCM wizards of MS!

That being said, this topic has been addressed a LOT on this forum and if you
bother to do a search you will find many options as workarounds. One such
option is this link: www.chapura.com. Chapura's pocket mirror professional
for WM will synch your separate Business Contacts together with your regular
Outlook Contact into only 1 location on your smart device.

Best wishes,

-THP
 
M

mrtimpeterson via OfficeKB.com

Additional comment:

I just revisited the Chapura website and being the timely innovators that
they are, (as opposed to MS) have created a new application called "Folder
Mirror." This app apparently auto synchs from any additional Outlook
calendar and contact folders (including BCM Accounts & BCM Business Contacts)
into the default Outlook folder that will then utilize the WM synch conduit
to your device.

It is so laughable yet pathetic that it takes a creative 3rd party vendor to
fill in the gaping holes to solve problems existing from OEM software design
oversights from MS itself!

These problems and oversights would never exist in the first place if MS were
truly a world class software company rather than a bloated, bureaucratically
out of touch monopoly.

Rant over!

-THP


Welcome to the wonderful world of "seamless-integration" as defined and
designed by the out-of-touch BCM wizards of MS!

That being said, this topic has been addressed a LOT on this forum and if you
bother to do a search you will find many options as workarounds. One such
option is this link: www.chapura.com. Chapura's pocket mirror professional
for WM will synch your separate Business Contacts together with your regular
Outlook Contact into only 1 location on your smart device.

Best wishes,

-THP
This is driving me crazy - any help would be great! Does anyone know how to
deal with your Business Contacts on a SMART Phone (PDA). I can sync them
[quoted text clipped - 12 lines]
have to copy and/or create it in both places and I'm going nuts. Any ideas
so that there isn't the need to have two of everything???
 

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