How do I avoid a source code message when I'm trying to update?

[Tony F]

I'm trying to update MS Office 2003. I get a message asking for source code.
Original CD does not help. Detect or repair does not work either. Any
suggestions?

 

[Milly Staples - MVP Outlook]

We can do nothing without the exact error message.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tony F asked:

| I'm trying to update MS Office 2003. I get a message asking for
| source code. Original CD does not help. Detect or repair does not
| work either. Any suggestions?

 

[Tony F]

It's a Windows Installer message: "the installation source for this product
is not available. Verify that the source exists and that you can access it".
This appears when I try to detect & repair or try to update any MS Office
component.

 

[Tony F]

When I try to use the MS Office update, I get a link with the following
message:
Office Update is unable to check for updates Help

The Office Update site is unable to check for updates on this computer. This
may be happening because of one of the following reasons:

You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the Office
Update site failed to download. Go back to the Downloads home page and try
running detection again.
Windows Installer patch files (.MSP files) from previously applied Office
updates are missing from the \Windows\Installer hidden directory on your
computer. MSP files are stored on your computer after update installation
completes because they need to be referenced for future update operations. If
the files are missing you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result of the same problem.
Please contact Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from Windows
Installer version 1.0 to Windows Installer version 1.1. For more information
see the KB article Windows Installer May Prompt for Install Source if
Unavailable.

 

[Milly Staples [MVP - Outlook]]

You need to insert the Office CD for the product you are using.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tony F asked:

| It's a Windows Installer message: "the installation source for this
| product is not available. Verify that the source exists and that you
| can access it". This appears when I try to detect & repair or try to
| update any MS Office component.
| "Milly Staples - MVP Outlook" wrote:
|
|| We can do nothing without the exact error message.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Tony F asked:
||
||| I'm trying to update MS Office 2003. I get a message asking for
||| source code. Original CD does not help. Detect or repair does not
||| work either. Any suggestions?