S
Sir Timbit
Hi all,
I am setting up a PC that will be used by multiple users. They are moving
from Outlook Express to Outlook 2003 using a regular POP3 mail server (not
Exchange.) I've done this plenty of times before and normally, when a new
user runs Outlook for the first time, they get the "Welcome to the Outlook
Startup Wizard" screen. It detects the existing Outlook Express message
store, asks if they want to import their settings and mail, etc, and all is
good!
Well, I made the mistake of running Outlook once on the user profile I used
to make the default profile on a new PC. This meant that every new user kept
trying to access the same Outlook PST file, instead of getting the startup
wizard. So I went into the account I use for setting my default user,
deleted the empty PST files used that were there, etc. Then I went to the
Mail control panel and removed any entries to existing data. I compared this
PC to another PC that is working properly. The Mail control panel on both
PCs shows only the "general" tab and no entries listed. But on the good PC,
Outlook starts up with the wizard, and on the other PC, Outlook instead
starts up with "Create New Profile" dialog box.
How do I get Outlook to stop prompting to select a profile (when there are
none listed) and instead go directly to the Outlook Startup Wizard?
Thanks in advance,
Sir Timbit
I am setting up a PC that will be used by multiple users. They are moving
from Outlook Express to Outlook 2003 using a regular POP3 mail server (not
Exchange.) I've done this plenty of times before and normally, when a new
user runs Outlook for the first time, they get the "Welcome to the Outlook
Startup Wizard" screen. It detects the existing Outlook Express message
store, asks if they want to import their settings and mail, etc, and all is
good!
Well, I made the mistake of running Outlook once on the user profile I used
to make the default profile on a new PC. This meant that every new user kept
trying to access the same Outlook PST file, instead of getting the startup
wizard. So I went into the account I use for setting my default user,
deleted the empty PST files used that were there, etc. Then I went to the
Mail control panel and removed any entries to existing data. I compared this
PC to another PC that is working properly. The Mail control panel on both
PCs shows only the "general" tab and no entries listed. But on the good PC,
Outlook starts up with the wizard, and on the other PC, Outlook instead
starts up with "Create New Profile" dialog box.
How do I get Outlook to stop prompting to select a profile (when there are
none listed) and instead go directly to the Outlook Startup Wizard?
Thanks in advance,
Sir Timbit