How do I change settings in Outlook to record ACT! history

E

EMDG

The following message appears on screen and I want to find out how to change
the setting reffered to.
"When sending email to ACT! contacts selected from an ACT! address book,
ACT! history cannot be recorded when MS Word is used as to edit email. Please
refer to Outlook's online help for information about changing this setting."
Windows XP
ACT!6.0.3.979
Outlook 2002 - SP3
 
E

EMDG

Thankyou for your effort.
I have read the article and followed the instructions.
I can now choose to attach an email to ACT! history via a manual process
from the pull down menu .
I was expecting it to be automatic.
That is when i send an email from outlook to an ACT! contact that it would
automatically record in the history that is not happening.
Any othre ideas?
 

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