I am not really sure what you mean, but if you print onto a sheet of plain
paper, does it then align the labels correctly. If so, the problem is that
you printer is unable to properly handle the label media onto which you are
printing, which is a common problem with some ink jet printers.
Alternativly, the problem may be caused by a mis-match of paper sizes and
having the something other than "No Scaling" selected in the "Scale to Paper
Size" control in the "Zoom" section of the File>Print dialog
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Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP