How do I clear internal errors in Visio?

[Kelly]

Hey,

I keep getting an internal error in MS Visio 2007 - 'Visio Internal Error #-1
Action 1021 - copy'. I am sure this is something small, but any idea on how
to clear it? It is driving me crazy. I have closed and reopened the program
and completely closed and restarted my computer to try to fix, but it's still
there!

 

[Barb Way]

Sounds like this would be an error that you get when trying to copy a shape
or shapes from one page or drawing to another. It's possible that this
indicates some file corruption. If you get the same error when trying this
in new, clean drawings, then it sounds like a corrupted install instead.

If file corruption is the case, you can review an article with various
steps to try to repair or work around drawing corruption:
826418 How to troubleshoot damaged drawings in Visio
http://support.microsoft.com/default.aspx?scid=kb;EN-US;826418

One method that works pretty well for corruption in files is "Method 1:
Save the file as an XML drawing ". This involves saving copies of a
drawing into XML and back into binary format.

I hope that helps!

Barb Way
Product Support - Visio
Microsoft Corporation
[This posting is provided "As Is" with no warranties, and confers no
rights.]
--------------------

Hey,

I keep getting an internal error in MS Visio 2007 - 'Visio Internal Error
#-1
Action 1021 - copy'. I am sure this is something small, but any idea on
how
to clear it? It is driving me crazy. I have closed and reopened the
program
and completely closed and restarted my computer to try to fix, but it's
still
there!