How do I close an opened dialog box?

[Possum47]

If I open a .Word document by double clicking on the file a window states
"The command cannot be performed because a dialog box is open. Click OK, and
then close open dialog boxes to continue'. When OK is clicked the document
opens. However if I close the particular document and then open another
document, this message does not apper, even though if I were to open that
second document by double clicking the message appears. Can anyone assist me
in getting rid of this message. I am using Word 2003. Thanking you

 

[TF]

If you are using Norton Anti Virus, open NAV and deselect the Office Plug-in
option.



: If I open a .Word document by double clicking on the file a window states
: "The command cannot be performed because a dialog box is open. Click OK,
and
: then close open dialog boxes to continue'. When OK is clicked the
document
: opens. However if I close the particular document and then open another
: document, this message does not apper, even though if I were to open that
: second document by double clicking the message appears. Can anyone assist
me
: in getting rid of this message. I am using Word 2003. Thanking you

 

[Beth Melton]

I frequently encounter this message when switch versions of Word and
the Windows Installer kicks in. There really isn't a dialog box open
exactly, Word is waiting on the Windows Installer to finish.

If it only happens the first time you start Word 2003 after restarting
the computer then I'd say the Windows Installer needs to install
something prior to starting Word. If you aren't logged on as an
Administrator then log on as an Administrator and start Word.
Typically the need to install something each time Word starts after
restarting the computer indicates you don't have the necessary
permissions to create permanent files/Registry entries.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Lenil34]

Yes this was very helpful TF, I deselected the office plug in option in
Norton, but does this mean that the word files are not protected by Norton??

 

[Suzanne S. Barnhill]

They're still protected provided you leave Auto-Protect enabled. According
to "How to use Office programs with the Norton AntiVirus Office plug-in" at
http://support.microsoft.com/kb/329820, "When the Norton AntiVirus plug-in
is disabled, the Norton AntiVirus Office plug-in does not scan documents
when you open the documents. Even if the Norton AntiVirus Office plug-in is
disabled, the Norton AntiVirus Auto-Protect feature still provides ongoing
protection by scanning any file that you run, download, open, create, or
delete."

There is similar verbiage somewhere at the Symantec site. No one seems to be
able to figure out the difference between "scanning any file that you run,
download, open, create, or delete" and scanning a document when you open it.
<g>