how do I completely uninstall officeXP due to blank help screens?

[jacdee]

I've tried all knowledge base articles, tips, and registry changes relating
to the problem of blank help screens in Office XP. Nothing has worked.
Based on the articles, I have a better understanding about how this
happened...I installed Office2000 AFTER OfficeXP was already on my computer.

I'm willing to try other suggestions if anyone has any, but figured I'd try
to uninstall and reinstall. I of course, have tried to do this on numerous
occasions. What I was wondering is if there is a method to COMPLETELY
uninstall OfficeXP? Are there other methods that can wipe the slate clean for
a proper reinstallation of OfficeXP?

I noticed there are other people with the same problem, but again, none of
the solutions worked. I thank you for your invaluable time and assistance in
bringing functionality back into my office program.

jacdee

 

[Mary Sauer]

Have you used the cleanup utility?
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

 

[jacdee]

Thanks for your suggestion. I uninstalled, ran the clean up utility and
reinstalled and still same problem...no help screens (just greyed-out). Also
seemed to have picked up a new problem: now it can't load office assistant,
saying either it didn't load properly or my system is low on memory--which it
isn't. Any more ideas?
Thanks, julie