How do i delete items in Calendar? Please help.

[HelpDesk]

Hi. To give you some background i work for the City of Edmonton on the help
desk. It's my first IT job and i've got an issue.

This irate fool has 176mb stored up in his calendar. He has calendar items
from 2005/6. They count against his profile. We have a lcertain limit. How
can i delete Calendar items by a month at a time? Is it possible? I tried
deleting a month at a time by clicking on June 1, 2005 and then shift click
June 30, 2005. Only two weeks highlights and the delete button is grayed out
wherever i go to find out.

How can i delete weeks/months of items in the calendar in one shot? This guy
was pretty rude to me and i just got him off the phone and looks like he
doesn't want to be helped but i'd like to know how to do this if it's
possible.

 

[Judy Gleeson \(MVP Outlook\)]

It's not so hard BUT... as you're in IT support can I urge you to follow
some basic protocols when asking for help in Newsgroups:

version of Outlook
platform (eg Exchange)
exactly what is happening (you did fine on this one!)

how to post questions: http://support.microsoft.com/?id=555375


For the moment I'll guess you have 2002 or 2003 and provide some steps (2007
should be very similar):

File | Archive | select the huge old Calendar.
Set the Older than date to a few months ago
Set the destination to wherever you want to make a new .PST file to hold the
old Calendar items.
OK

Outlook will make a .PST with a Calendar in it and move items based on the
Date Last Modified. So it should grab a lot of his old meetings!

Now that it is separate to his current stuff, you could right click and
delete the newly made Calendar in the newly made .pst file (if he wants to
delete rather than keep).

I hope this helps you at least a little bit! Get back to me if you need to.

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

 

[HelpDesk]

Hi Judy. Thanks for responding. I will follow the template next time when i
ask questions. Outlook 2002, Exchange. I've printed this out and will let you
know how it goes.

 

[HelpDesk]

Hi, Judy and everyone else. I am at work now and i have just found out that
our organization has disabled .pst files. I know how to check for large file
sizes in the calendar but would really like to know how to delete large
blocks of items, (months, years), at a time. I do not need to save a copy of
the past items i am going to be deleting.

I checked the directory account resource and found out this person has had
their limit increased already i doubt our messaging infrastructure people
will do it again because he will just fill it again. Only solution i see
right now is for me to tell person to just go through and delete it item by
item, (which would take a long time but he created this mess)

 

[Brian Tillman]

Hi, Judy and everyone else. I am at work now and i have just found
out that our organization has disabled .pst files. I know how to
check for large file sizes in the calendar but would really like to
know how to delete large blocks of items, (months, years), at a time.
I do not need to save a copy of the past items i am going to be
deleting.

Change the view on the caledar to a table view like Event. Sort by the end
date. Select the oldest item by clicking it. Slide down to the newest item
you don't want, hold Shift and click it. This will select everything
between the first item and the last. Press Delete. All this is standard
Windows stuff for selecting a range.

 

[Judy Gleeson \(MVP Outlook\)]

......and be very careful using that mehtos NOT to delete recurring items
that still have instances in the future as they only show as a single line
entry.

I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375

 

[HelpDesk]

Hi Brian. thanks for responding.

I called the Messaging Infrastructure people and found out that we have an
enablepst.reg file and i ran that under my admin account, logged in client
under his account and than backed up the client's old calendar entries to a
shared network drive and deleted it from the old. I then had to run
disablepst.reg to disable .pst files. I guess the reason we don't have .pst
files is because they took up too much space on network resources so my
organization went to the enterprise vault system.
None of colleagues knew of, or helped, with standard windows stuff. I
personally have never had a need to use the calendar at all. I think the
difficulty was just changing the calendar to different views so i could
delete easily. But now i know.

Thank you

 

[Jocelyn Fiorello [MVP - Outlook]]

It's actually a good thing that .PST files are disabled in your Exchange
environment. See this article for many reasons why:
http://www.slipstick.com/emo/2007/up070412.htm#3

--
Jocelyn Fiorello
MVP - Outlook

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