How do I download ActiveX Control for clipart download

[carol]

I have been trying to download Cliparts. I use XP Home Edition and lhave
downloaded before. I have checked to see if I have ActiveX and I have. I
have also done things that I have read on other posts re similar to me, but
to no avail. When I press the download button I get a message come that
says. Could not open fil
C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~\Content.IES\YEU071GM\CLIPAR~1.CIL. Can
anyone help please

 

[Bob I]

Go to Internet Options in Control Panel, and then elect to Delete Files
in the Temporary Internet Files section.

 

[carol]

Thanks 'Bob I' Have done what you suggested but still no luck, still getting
the same message come up when trying to download.

 

[Mary Sauer]

The ActiveX help is here
http://office.microsoft.com/en-us/help/HP010349411033.aspx

Are you certain you have emptied the temporary cache? In Internet Explorer,
tools, Internet Options, delete, delete files.

You must have the Gallery. The Gallery has its own help files that have
troubleshooting steps. It maybe as simple as re-registering the ARTGALRY.EXE.

Right-click any image in the Gallery catalogue, click recover.

 

[carol]

Thanks for reply Mary. I have definitely emptied the temporary files. AS I
am not well up on computers, I don't know what you mean by the Gallery, where
do I find that?

 

[Mary Sauer]

The error format that you posted had a .cil extension. The .cil extension is
only used with the Microsoft Clip Gallery or Office Mac.
What version Office do you have?

 

[carol]

Hi Mary, I am using Windows XP Home Edition Version 2002

 

[Mary Sauer]

I need an Office version.