How do I fix Outlook Application Error referenced memory?

M

Myrt

I have Microsoft Office 2003, at times using Outlook the following message
appears:
Microsoft Outlook - Outlook.Exe
Application Error
The instruction at "0x35f844d8" referenced memory at "0x35d5a170". The
memory could not be "read". Click on OK to terminate the program.
Click on OK does terminate whatever but I wonder if I should do this forever
or fix problem?
Help - is something for a very knowledgable person or can I do it myself?
 
D

Diane Poremsky [MVP]

Are you using AVG antivirus scanner on incoming email? If so, disable it.

(AVG blames a corrupt .NET installation but you don't need AVG scanning
email - it causes a lot more problems tan it fixes.)
 
S

Shane W

Hi Diane,

I followed your instructions as below, by turning off the incoming email
scan trigger within AVG. I also rebooted the system. However, I am still
getting the error as 'Myrt' wrote.

Do you have a further solution?

Cheers,
 

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