How do I get multiple e-mail accounts to work in Outlook?

T

The Time Wizard

I have a Yahoo registered domain hosted by BYET Internet services. I have 5
e-mail addresses connected to my domain. I am using Microsoft Office Outlook
2003. In Outlook, I can only get one of the e-mail addresses to work. The
other 4 will send but not receive. When I click Test Account Settings, all
tests complete successfully, but no test message is ever received. However,
in Outlook Express 6, using exactly the same settings, all 5 work perfectly.
What am I doing wrong?
 
K

K. Orland

What is the receiving error (in its entirety) for the 4 accounts that do not
receive?
 
V

VanguardLH

The said:
I get no error message at all....just not able to receive.

Then how do you know Outlook has anything to receive? If it gets back a
null list from the mail server, it's told there is nothing there to
receive. You will need to enable the troubleshooting logging in Outlook
to see what gets returned from the mail host when Outlook sends the LIST
command to the mail server.

Maybe what you got at that webhoster is 5 *aliases* to the same mailbox
instead of 5 actual mailboxes. That means when a mail poll is committed
on one alias that the mailbox gets emptied, and it means that there will
no longer be any items to receive when polling the other 4 aliases to
that same mailbox. Did you enable the "leave messages on server" option
in OE but not in Outlook?

In Outlook for each of the 5 accounts that you defined in it, did you
ensure that a different username was specified for the login
credentials?
 
T

The Time Wizard

Vanguard:
I was able to figure out the problem and rectify it based on your
recommendation to turn on logging in Outlook. When I viewed the log I was
able to determine that Outlook was not even looking for mail for the other
accounts. The problem was in the send/receive settings of those accounts. The
"receive mail" box was unchecked for the accounts not working. Once I checked
the box, all accounts are working fine. I appreciate your rapid and
informative responses that led to solving this problem.
Brian P.
 

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