How do I get my Microsoft Exchange connection to work in Outlook .

[TinaS]

My company uses Microsoft Exchange--Office Outlook Web Account for our
e-mail. I had to purchase a new computer and now I can not interface with my
companies e-mail, even though my set-up is exactly what the company gave me.

This still works fine on my other computer with Windows XP, so is this a
VISTA issue? My company tech. support suggested it is, but had no resolution
for me, except to call Microsoft. Of course, they did not help.

Here is the error message I get when I try to log into my e-mail:
"The connection to Microsoft Exchange is unavailable. Outlook must be
online or connected to complete this action."
I click "OK" and get the following:
Microsoft Exchange Server window to check my name and when I click "OK"
again, I get the following:
"Cannot open your default e-mail folders. The file C:\Users\Dr. Tina M.
Serafini\AppData\Local\Microsoft\Outlook\outlook0.ost is not an offline
folder file."

I have tried everything to make sure this connection is not blocked, but I
can not figure it out.

Please help???

Tina

 

[Hal Hostetler [MVP P/I]]

Outlook and Outlook Web Access haven't much of anything in common other than
they both talk to an Exchange Server. Which are you using?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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