how do I get rid of duplicate folders?

  • Thread starter Outlook 2003 duplicate folders
  • Start date
O

Outlook 2003 duplicate folders

I have duplicate folders appearing with the same name and contents, whereby
any document created (sent or received) or deleted ends-up adding to or
deleting from both folders simultaneously. I have checked properties, but
both folders are named the same and I can't modify where the mail is
delivered (only ONE folder shows in properties, even though two are being
displayed). Using Outlook 2003 - have used Search to verify that only ONE
..pst file exists on the computer.
 
A

Andreas Roeder

Hi,
please go into the control panel | MAIL | DATA Files
There are all Personal Folder listed. Please delete your dublicate folder
there!

--
Ich habe nichts gemacht, gestern gings noch
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"Outlook 2003 duplicate folders" <Outlook 2003 duplicate
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H

HockeyCFO

Andreas - I'm having the same problem. I have a new computer that has
Outlook 2003. I copied my old .pst file from the old machine which had
Outlook 2000. I now have duplicate personal folders. Everything is exactly
duplicated in both places. I've looked as you suggested to see if there are
duplicate folders listed in mail in the control panel and under file / data
management and there is not. Just the one is listed. On another post in
this newsgroup a suggestion was made to create a new profile. Is that the
next step? How would you recommend doing that, getting everything copied to
the new profile and then removing the old? Thanks in advance.
 

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