how do I install office Standard Edition 2003?

[confused!]

Hi,
#I have recently purchased a new laptop with Windows XP. I was advised that
I could just purchase an upgrade of software because the laptop came with XP
and I therefore purchased Microsoft Office Standard Edition 2003.

When I try to install the CD it tells me that it could not find a version of
Microsoft 1997, 2000 or XP.

How can this be? Can anyone help me get past this csreen and install my
software?

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[JoAnn Paules [MVP]]

Unless you haven't told us something critical, whoever told you that you
only needed an upgrade is wrong and should not be giving out computer
advice.

You need a qualifying product to install an upgrade. The box that your
software came in will tell you what those qualifying products are. Nowhere
does it say "Windows XP". I'd suggest trying to return that software but I
wouldn't be surprised if they say no. If they do say no and you are in the
US or Canada and you meet all of these qualifications, you can try the steps
in this link:

Microsoft North American Retail Product Refund Guidelines
http://www.microsoft.com/mscorp/productrefund/refund.asp



Please note: It is VERY IMPORTANT to read the software box BEFORE you hand
your money to the cashier. If you are buying online, you MUST read the
system requirements and any upgrade requirements.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.

 

[Peter Foldes]

To install an Office Suite that is a Upgrade you do need a qualifying product installed or not like MS Works,Previous Office Version etc. Without the latter the Upgrade version of Office that you purchased will not install. I would go back to the store and speak to the manager and tell him that the salesperson told you different and you want the matter rectified.