Hi Gwen,
Installing support for an Asian language will also have made changes to your
normal.dot.
If you still have problems and issues after you followed the steps from
farfield-n-odie's link, you may want to rebuild your normal.dot (rename it,
and use "Tools > Templates and Add-Ins > Organizer..." to copy any
customizations you want to keep from the old file to the new normal.dot that
Word will create for you.
Regards,
Klaus