How do I open my address book?

[JazzyGem]

When I click on the Address book it says, "Can't contact LDAP Directory
Server" (81). When I am typing up an email I cannot click on address book to
add names/addresses. I wait for that error message to appear, then I can
choose from my contacts. It's very irritating!

HELP!!!

Thanks, Janet

 

[Vince Averello [MVP-Outlook]]

Do you have an extra entry in your list of address books/directories here:
Tools menu > Email accounts > View/Change existing directories/Address
books?

 

[JazzyGem]

No I just have one listed. my POP/SMTP

Do you have an extra entry in your list of address books/directories here:
Tools menu > Email accounts > View/Change existing directories/Address
books?

 

[JazzyGem]

Ok I just went to tools>options>email accounts>directory>view/change address
books....this is what is listed: Outlook Address Book MAPI & "my server" as
LDAP

 

[Brian Tillman]

Ok I just went to tools>options>email accounts>directory>view/change
address books....this is what is listed: Outlook Address Book MAPI &
"my server" as LDAP

So, delete the "my server" LDAP entry.

 

[JazzyGem]

THANK YOU BRIAN!!!!!!

Why is it that the easiest things seem the most difficult??

Smiles, Janet