How do I open office documents after technical office update

[P@co]

 

[garfield-n-odie [MVP]]

If you are using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it (but don't disable Norton
AutoProtect). See http://support.microsoft.com/?kbid=329820 "How
to use Office programs with the Norton AntiVirus Office plug-in"
for more information.

P@co wrote:

 

[Colin]

I get a similar message when loading a document: "The file ? is not
availble". I'm using Norton Internet Security 2005 and don't know how to
disable the plug-in to enable such documents to open. Can anyone help?

 

[garfield-n-odie [MVP]]

Colin should read the manual that came in the Norton Internet
Security 2005 box and that is available for download from
Norton's website. I don't have NIS2005, so I can't give Colin
specific instructions, but here is what other users have said
about disabling the Office Plugin in newer versions of Norton:

To disable the Office plug-in in Norton AntiVirus 2006:
1. In Norton Protection Center, click Options.
2. Click Norton AntiVirus.
3. Click Miscellaneous.
4. Uncheck Turn Office plug-in on.
5. Click OK.

Open Norton Internet Security 2007
Click the "Norton Internet Security Tab"
Under Settings, click Basic Security - Auto Protect
Configure
From the left panel select Advanced Options
At the bottom, uncheck "Turn on scanning for MS Office documents."