How do I open Outlook 2007 in standard mode (not safe mode)?

[ArleneH]

I was having a problem opening Outlook 2007 yesterday. When I tried to open
it using the shortcut, it would just do nothing. It wouldn't open at all and
I received no error message. I had recently downloaded a trial version of
Microsoft Groove, and it has been since then that I have had this problem
occur a few times.

I uninstalled Groove, which seemed to be causing the problem, and then
Outlook opened in Safe Mode. Now it will ONLY open in safe mode and no
matter what I have done, I can't get it to open normally.

Help! Can anyone tell me what to do? Thanks, I will really appreciate it,
because it won't save any of my display settings or fonts or anything else.

Arlene

 

[BillR]

I'd try anew profile created via the Mail icon in Control Panel.
You could try Outlook in safe mode first and see if the Groove add-in is
listed. If it is then disable it.

 

[ArleneH]

Thanks for your response, Bill R. I did create a new profile as you
suggested and used that to open outlook. Unfortunately it still opened in
safe mode, as before. Any other ideas? I have already uninstalled Groove so
it is not showing up as an addin.

 

[BillR]

Try deleting outcmd.dat (a hidden outlook file) and see if outlook will
start. If not, you might need to repair the installation.