How do I recover data from outlook.pst set up in a previous profil

L

Lutz Feldmann

I just installed new WinXP and MSOffice 2003 Student/Teacher Edition, after
saving my previous outlook.pst file. No paassword was involved. Now I'm
trying to import the old .pst file into the new Outlook and I get the
message: "File access is denied. You do not have the permission required to
access the file D:/outlook.pst" My conclusion is that this is because of the
new profile I have set up. But it is impossible for me to recreate the old
profile. How do I recover the data from the previous outlook.pst?? Any
assistance will be sincerely appreciated.
 
R

Russ Valentine [MVP-Outlook]

Stop. Now. Before you really mess things up.
Never import a PST file, Why would you? It is Outlook's native file format.
You don't need to convert it to some other format. Just open the file (Hint:
File > Open > Outlook Data File...). If you can't open it, then provide
accurate, complete information on how you created and transported this file.
Hopefully you didn't create it by exporting.
 
T

Tech Writer

I really need some help because I need to look at this .pst file contents
asap. Here is what I've done so far...

1. In order to save my Outlook 2003 (Win XP) email Inbox from work (Exchange
server, I'm sure) and take it home to read in my Outlook 2003 (Win XP)
mailbox at home I created a .pst file as follows:

File -> Import and Export... -> Export to a File -> Personal File
Folder (.pst)

2. I put the file on a USB drive and copied it to my home computer Desktop
and attempted to read that email on my home computer. I opened Outlook 2003
(ISP POP account) as follows:

File -> Import and Export... -> Import from Another Program or File
-> Personal File Folder (.pst) -> Browse (do not allow duplicates)

3. The following error message appears and the function fails:

"Unable to expand the folder. Couild not open the item. Try
again."

To open the .pst file, I also tried this:

1. File -> Data File Mangement -> Open Folder -> C:/MyEmailArchive.pst

2. The following error message appears and the function fails:

"The application must be installed to run. Please run Setup
from
the location where you originally installed the applicaiton."


Please help. I've searched the internet and the MicroSoft web site for the
last three
hours trying to discover what is wrong. I am wondering how profiles may
contribute to any erros. I am wondering how all the options on the File ->
Import and Export... menus are supposed to be used 'cause I could not find
detailed instructions anywhere. I am wondering if the fact that the .pst file
came from an Exchange environment and the fact that I am trying to open it in
a PoP (my home ISP) envinronment is a problem. If it is, I could find nothing
that describes how to do this.

Thanks so much in advance.


Russ Valentine said:
Stop. Now. Before you really mess things up.
Never import a PST file, Why would you? It is Outlook's native file format.
You don't need to convert it to some other format. Just open the file (Hint:
File > Open > Outlook Data File...). If you can't open it, then provide
accurate, complete information on how you created and transported this file.
Hopefully you didn't create it by exporting.
--
Russ Valentine
[MVP-Outlook]
Lutz Feldmann said:
I just installed new WinXP and MSOffice 2003 Student/Teacher Edition, after
saving my previous outlook.pst file. No paassword was involved. Now I'm
trying to import the old .pst file into the new Outlook and I get the
message: "File access is denied. You do not have the permission required
to
access the file D:/outlook.pst" My conclusion is that this is because of
the
new profile I have set up. But it is impossible for me to recreate the old
profile. How do I recover the data from the previous outlook.pst?? Any
assistance will be sincerely appreciated.
 

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