Hi,
I have never seen somebody with that specific issue. MY understanding is nor
that clear. Can you expand on it?
On the other hand, you may want to try to use the " find and replace"
property in word and maybe insert the symbol in the find box and replace it
by a blank space. Also, I was also thinking that you might be viewing the
word document under the show/hide feature. Check under the " Paragraph " tab
and click on the upper right button showing a symbol that looks like a II.
Click on that and see if it disappears.
Let me know if this solves your problem,