Personal Folders appears twice in the navigation Pane in Outlook 2003. They
seem to be associated with the same pst file.I cannot remove either since the
remove folder command is greyed out
Creating a new mail profile doesn't automatically create a new PST, although
it appears you believe it does. There will be no "new" and "old" PSTs for
the OP to copy between. There will be just the original PST which they can
use in the new profile.
This may well correct the issue. However it seems like a lot of work to solve
an issue in which a single PST file is being shown twice in the Navigation
Pane. Surely there must be a route to de-select one of the instances?
Actually, Bill is right, and therein lies the problem. Starting with Outlook
2003 (and continuing with Outlook 2007), creating a new Outlook profile with
a non-Exchange transport does indeed create a new PST file and sets it as
the default. That fact is the reason we have has this epidemic of duplicate
PST files as users fail to rid themselves of this default PST and migrate to
another PST and set it as the default correctly.
It would seem so, but there isn't. This _is_ the easy method. The other
method involves hacking the registry, which has become nearly impossible to
do with Outlook 2003 and 2007.
Actually, Bill is right, and therein lies the problem. Starting with
Outlook 2003 (and continuing with Outlook 2007), creating a new
Outlook profile with a non-Exchange transport does indeed create a
new PST file and sets it as the default.
Well, it never has for me before, but I certainly accept your statement that
it does/
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