How do I remove Exchange Service from Outlook?

[KerryK]

I reinstalled Office 2000 onto a new hard drive. When I first used Outlook,
the setup wizard asked what services I wanted. Ultimately, I knew that I
would want Internet because I get my mail from verizon.net. However, I'm also
on a Purdue University Exchange, so I decided to see if I could pull that in,
even though I can link to the exchange via IE.

However, when I try to bring Outlook up, it can't connect to the Exchange
and then it tells me "Unable to open your default e-mail folders. The
information could not be opened." When I click OK, it opens to the "default
file system folders", that is the folders on my system on C:, and so forth.

But Tools, Services doesn't even appear and Tools, Options is greyed out and
unavailable.

I try removing Office and reinstalling, but the Outlook setup wizard doesn't
restart and somehow the Exchange service is still there. (I assume it must be
in the Registry, but I wouldn't know where.) So, I get the exact same
sequence as above.

Does anyone have any idea what I can do? I've tried to google this and
otherwise search for it, but I'm having problems with coming up with the
effective key words.

Thank you.

Kerry Kleiber
(e-mail address removed)

 

[Diane Poremsky [MVP]]

Go into Control panel, mail applet and delete the account from your profile
and create the proper type of account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[KerryK]

Diane,

Thank you very much for your answer. It sounded like one of those "Oh,
shoot, I knew that!". However, I don't have a mail applet in the Control
Panel. Perhaps I should mention that my O/S is XP.

Thanks!

Go into Control panel, mail applet and delete the account from your profile
and create the proper type of account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I reinstalled Office 2000 onto a new hard drive. When I first used Outlook,
the setup wizard asked what services I wanted. Ultimately, I knew that I
would want Internet because I get my mail from verizon.net. However, I'm
also
on a Purdue University Exchange, so I decided to see if I could pull that
in,
even though I can link to the exchange via IE.

However, when I try to bring Outlook up, it can't connect to the Exchange
and then it tells me "Unable to open your default e-mail folders. The
information could not be opened." When I click OK, it opens to the
"default
file system folders", that is the folders on my system on C:, and so
forth.

But Tools, Services doesn't even appear and Tools, Options is greyed out
and
unavailable.

I try removing Office and reinstalling, but the Outlook setup wizard
doesn't
restart and somehow the Exchange service is still there. (I assume it must
be
in the Registry, but I wouldn't know where.) So, I get the exact same
sequence as above.

Does anyone have any idea what I can do? I've tried to google this and
otherwise search for it, but I'm having problems with coming up with the
effective key words.

Thank you.

Kerry Kleiber
(e-mail address removed)

 

[KerryK]

Yes, I'm replying to my own follow-up.

While mail applet wasn't in my control panel (why???), it was on my computer
(mlcfg32.cpl) so I ran it. I'm now going to see if it will do the trick.
Thanks!.

Kerry

Diane,

Thank you very much for your answer. It sounded like one of those "Oh,
shoot, I knew that!". However, I don't have a mail applet in the Control
Panel. Perhaps I should mention that my O/S is XP.

Thanks!

Go into Control panel, mail applet and delete the account from your profile
and create the proper type of account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I reinstalled Office 2000 onto a new hard drive. When I first used Outlook,
the setup wizard asked what services I wanted. Ultimately, I knew that I
would want Internet because I get my mail from verizon.net. However, I'm
also
on a Purdue University Exchange, so I decided to see if I could pull that
in,
even though I can link to the exchange via IE.

However, when I try to bring Outlook up, it can't connect to the Exchange
and then it tells me "Unable to open your default e-mail folders. The
information could not be opened." When I click OK, it opens to the
"default
file system folders", that is the folders on my system on C:, and so
forth.

But Tools, Services doesn't even appear and Tools, Options is greyed out
and
unavailable.

I try removing Office and reinstalling, but the Outlook setup wizard
doesn't
restart and somehow the Exchange service is still there. (I assume it must
be
in the Registry, but I wouldn't know where.) So, I get the exact same
sequence as above.

Does anyone have any idea what I can do? I've tried to google this and
otherwise search for it, but I'm having problems with coming up with the
effective key words.

Thank you.

Kerry Kleiber
(e-mail address removed)

 

[Diane Poremsky [MVP]]

It's under the User Accounts category. Or click classic view on the top of
the left pane.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Diane,

Thank you very much for your answer. It sounded like one of those "Oh,
shoot, I knew that!". However, I don't have a mail applet in the Control
Panel. Perhaps I should mention that my O/S is XP.

Thanks!

Go into Control panel, mail applet and delete the account from your
profile
and create the proper type of account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I reinstalled Office 2000 onto a new hard drive. When I first used
Outlook,
the setup wizard asked what services I wanted. Ultimately, I knew that
I
would want Internet because I get my mail from verizon.net. However,
I'm
also
on a Purdue University Exchange, so I decided to see if I could pull
that
in,
even though I can link to the exchange via IE.

However, when I try to bring Outlook up, it can't connect to the
Exchange
and then it tells me "Unable to open your default e-mail folders. The
information could not be opened." When I click OK, it opens to the
"default
file system folders", that is the folders on my system on C:, and so
forth.

But Tools, Services doesn't even appear and Tools, Options is greyed
out
and
unavailable.

I try removing Office and reinstalling, but the Outlook setup wizard
doesn't
restart and somehow the Exchange service is still there. (I assume it
must
be
in the Registry, but I wouldn't know where.) So, I get the exact same
sequence as above.

Does anyone have any idea what I can do? I've tried to google this and
otherwise search for it, but I'm having problems with coming up with
the
effective key words.

Thank you.

Kerry Kleiber
(e-mail address removed)