How do I restore the "Customize ... " option to View > Toolbars me

[mcowan]

Customize no longer appears on my View > Toolbars menu and/or on Tools the
word is there but greyed out.

I can't figure out how to get the option back!

Help!
(mcowan @ erols.com)

 

[Suzanne S. Barnhill]

Are you operating in Office Safe Mode, or is the document protected?

 

[mcowan]

Document is not protected ... and am not operating in Safe Mode to the best
of my knowledge

 

[Suzanne S. Barnhill]

See my reply to your other post.