How do I secure a document without setting a password? (RMS)

[Chocolate Tango]

Hi,

Please can you help, as I am not very technical. I have restriced access on
a Word document and I sent it to those who I have given access. However,
when they click on the document it is asking them for a password.

Q1. Do I have/am I actually using the RMS security? I didn't think I would
have to set a password. I didn't see any options for this.
Q2. Can I secure a document so that people do not have to type passwords to
access the document?
Q3. If I have to set a passoword, how do I do this?

I did a search using the StartSearch button on the home screen for RMS. I
don't think I have RMS saved in my program files (if that is where it is
supposed to be?)

I went to the RMS page on the Windows site where you can download different
versions but as I am not sure if I have the software or not I don't want to
risk downloading anything yet.

Can anyone help to solve the mystery, and explain how this thing is supposed
to work.

Thanks for your help.

 

[Robert M. Franz [RMF]]

Hello Chocolate

Please can you help, as I am not very technical. I have restriced access on
a Word document and I sent it to those who I have given access. However,
when they click on the document it is asking them for a password.

you have to describe in detail what you did in Word to restrict the
access: forms protection, protection for editing, etc.; and indicate the
version of Word you are using.

I'm not aware of any way to restrict access without a password unless
you have some server-side installation in place.

HTH
Robert