how do I send email in html instead of plain text

[Gunsmith]

I recently changed from Outlook Express to Outlook 2003 and all my mail is
sent in plain text with pictures and stationary as attachments. I have looked
at every setting in the options menu, I am set to send as HTML and the new
email header says HTML, the sent file copy is in HTML but the delivered copy
is in plain text. Somewhere between creating the email and sending it is is
being converted to plain text.

I have sent the same email from Outlook 2003 and Outlook Express to 4 other
computers in every case the Outlook 2003 is received in plain text and the
Outlook Express mail is received in HTML

Does anyone have an idea I have looked at every setting and option I can
find and nothing helps.

Thanks

 

[Scott Atkins[MSFT]]

Hi,

Look at the mail you sent in the "Sent Items" folder. If the email is shown to be in HTML, that's the way it left your machine. This means that the email has passed through a mail server
that doesn't support HTML messages, and has stripped out the formatting and downgraded it to Plain Text. If this is the case, this will be out of your control.

However, if the message shows as Plain Text in your "Sent Items" folder, their is a configuration on your local machine.

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
--------------------

 

[Sue Mosher [MVP-Outlook]]

There's also the possibility that the recipient address was set in Outlook
for plain text only. That would not affect the message format saved in Sent
Items.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Gunsmith]

Scott thanks for your input and it may be that you are in the right area
however I am not sure. I have recently changed from a small P2P XP network
to client server network running Windows Server 2003 small business server
which is a packaged deal including Exchange Server, however I have not
attempted to set up the Exchange Server. When I activated Outlook 2003 I set
up my pop accounts with my isp directly the same as it was set up in Outlook
Express. However my primary reason for activating Outlook 2003 is because
everytime you log in on a workstation with Express running you get a warning
that there is no default email client so something in the system wants
Outlook 2003 not Express which may mean that even though I haven't set up
Exchange Server it may be in the loop. If that is the case I need to know
what and how to to change settings on a server that shows a state of services
not running