You have to remember that most people do not know a vast amount about the
computers they use and there is a great deal of confusion between Outlook
and Outlook Express. By all means point the individual to a different
forum but try to be as helpful as possible in the process. How many
Outlook Express questions get asked in this forum? Quite a few. I've
never seen a Windows 95 question asked here as there is no confusion
between the two.
If you went to a Volvo garage with a Ford and simply needed a lead
reconnecting which response would you prefer:
Go away and take it to Ford garage
or
Let me try to help but please understand that if I'm not able to there's a
Ford dealer down the road. Oh look, a very simple problem to resolve.
My inability to recall every submenu wording precisely in Outlook Express
(part of an OS I no longer use daily) is inexcusable - I'll go and get
some memory training! In the meantime I'll try to assist those who ask.
Regards
AlanC
"Milly Staples [MVP - Outlook]"
Not being "Able to recall" is exactly the problem that Robert is trying to
avoid. Advice from someone who uses OE only sparingly will often be
wrong. Sending the person to the correct forum for this AND FUTURE answers
is exactly the proper thing to do. I don't see why you would think
otherwise.
Would you answer Windows Vista 64 bit questions in a Windows 95 forum,
which is what you appear to be arguing? After all, they both use the name
"Windows."
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, AlanC asked:
| Yes Roady it is an Outlook forum but you could at least offer the
| solution. The confusion arises from Microsoft being a little dense
| with its naming of components: Windows Explorer|Internet Explorer,
| Outlook|Outlook Express. At least they've renamed the latter in
| Vista.
|
| Anyway Rosita, the option the individual asked you to check is
| accessed as follows:
|
| Open Outlook Express
| Open a New Message - on this new message select 'View' at the top and
| then select 'View All Headers' or 'All Headers' - I can't recall what
| precisely the option is.
|
| Regards
|
| AlanC
|
|
| "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net>
| wrote in message
| || Note that this is an Microsoft Office Outlook forum.
||
|| Outlook Express is family of Internet Explorer and Outlook of the
|| Office family.
||
|| Here is the link for the right forum
||
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general
||
|| Good Luck!
||
|| --
|| Robert Sparnaaij [MVP-Outlook]
|| Coauthor, Configuring Microsoft Outlook 2003
||
http://www.howto-outlook.com/
|| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||
||
http://www.msoutlook.info/
|| Real World Questions, Real World Answers
||
|| -----
||
|| ||| Eg Many times when I send an email through OE, I want to send a BCC
||| copy to myself and then print it as a kind of letter journal.
||| However, my blank email format does not show the "BCC" line on my
||| email - instead I have to click on BCC and then scroll down through
||| the whole address book and click on the address that I want to send
||| the BCC copy to. I asked OE Help and was told to go to View and
||| click on "Show all headers". However, when I go to view there is
||| no such option. I have Windows 2000 and OE 6.0 -& it seems to me
||| that at one time I did have the BCC option under the CC option on
||| my new email blank format but then it disappeared and I can't get
||| it back. Any help would be appreciated. Thanks.
