How do I stop Word 2003 from shutting down?

[Danny Oz]

I've just noticed a problem that my Word 2003 keeps shutting down. It will
shut down when I am using another program such as Outlook with no
comment/explanation. I thought that I was closing it when i closed a
document but i've been checking and it definitely isn't the case - it just
closes the program every now and again. Has anyone got any suggestions on
how to fix this problem?

 

[Graham Mayor]

See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

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Graham Mayor - Word MVP


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[vvs]

I have the same problem. Did you find the answer at the suggested website?
If so, please let me know so that I can fix it, too.

 

[vvs]

It's not that it shuts down, it just closes and you have to go back to the
icon or the program list to open it. Isn't that what you mean?

 

[Danny Oz]

Hi Graham,

It's not that it keeps crashing but rather it just closes down. I've tried
someone elses recommendation of going to Tools/Options/ and unclicking
windows in taskbar. This resolves the problem however it means that when I
alt-tab to look between documents it will only have one window for word.
This means that I cant go from document to document which is not what i want.
Do you have any other suggestions?

 

[Graham Mayor]

An unsolicited closure is a crash!

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Graham Mayor - Word MVP


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[vvs]

To: Graham & Danny
Okay. I closed all those files Graham mentioned in the Current documents
file. I'll let you know how it goes. Thanks.

 

[Danny Oz]

Hi Graham,

I see what you're saying but the difference is that the system isn't
freezing with me needing to hold down ctrl-alt-del to get the taskbar up and
close the program. It just closes.

 

[Suzanne S. Barnhill]

What you are describing is a "hang."

 

[vvs]

Has anyone given an explanation that either explains this problem or solves
it? To repeat: Word "closes" when I go into Outlook to view a message and
then minimize Outlook. Word doesn't even appear on the task/status bar at
the bottom when I minimize Outlook. I'd really like to know how to stop this.

 

[Suzanne S. Barnhill]

See "WD: Word Quits Unexpectedly When Selecting a Document from the Windows
Taskbar"
http://support.microsoft.com/?kbid=555169

 

[vvs]

I think I found one answer. Open Outlook. Go to "Tools" and click on
"Options." Then click "Mail Format" tab. Clear the "Use Microsoft Work to
edit e-mail messages" box.

 

[Peter S.]

Graham

I had a similar problem with Word 2002 which was overcome after installing
Office 2003.

Today the automatic update (which shows as having added KB951376-v2 to the
Windows path) seems to have triggered the same unexpected closing of Word
2003 as before.

I followed VVS's advice and unchecked the default Word in Outlook's Mail
Format screen and then closed Outlook which I usually leave open.

This has not fixed the problem and Word still closes during data entry in a
document.

Any suggestions?