How do I unload Business Contact Manager from my IPAQ?

[Markk]

I'm using an HP laptop and IPAQ 111 pocket pc and Microsoft Bit Defender
Internet Security. Business Contact Manager is loaded on my IPAQ, but not
working properly. When I open active Sync, Business contact manager is
listed, but grayed out and I cannot uncheck the box. In fact, after
attempting to modify this I now have it listed five times with two of the
boxes checked and all boxes grayed out.

Can you help me to uninstall Business Contact Manager from my IPAQ?

 

[Brian Tillman [MVP - Outlook]]

I'm using an HP laptop and IPAQ 111 pocket pc and Microsoft Bit Defender
Internet Security.

No need to ask more than once.

 

[Markk]

Sorry, my laptop entere this before I was ready and I didn't realize what
happened until I posted a second time. Do you have a solution?

 

[Brian Tillman [MVP - Outlook]]

I'm using an HP laptop and IPAQ 111 pocket pc and Microsoft Bit Defender
Internet Security. Business Contact Manager is loaded on my IPAQ, but not
working properly. When I open active Sync, Business contact manager is
listed, but grayed out and I cannot uncheck the box. In fact, after
attempting to modify this I now have it listed five times with two of the
boxes checked and all boxes grayed out.

Can you help me to uninstall Business Contact Manager from my IPAQ?

If your iPAQ came with Business Contact Manager, then there's no way to
uninstall it. It's in ROM. I've never heard of a WIndows Mobile device
having that and looking at the specs for that device does not indicate that
it has any software on it by that name. If you added that software then,
simply uninstall it. Start>Settings>System>Remove Programs

Perhaps you mean that you have BCM loaded on your PC.

 

[Marky]

I removed the program from my IPAQ and PC. However, when I go to active
sync>options, the name "business contacts" is listed five times, three of the
boxes are checked and all are grayed out. The Delete and Settings buttons at
the bottom of the page are active until I click on business contacts. They
then become inactive.

Thank you

 

[Brian Tillman [MVP - Outlook]]

I removed the program from my IPAQ and PC. However, when I go to active
sync>options, the name "business contacts" is listed five times, three of
the
boxes are checked and all are grayed out. The Delete and Settings buttons
at
the bottom of the page are active until I click on business contacts.
They
then become inactive.

The sync sources listed there appear to be kept in the file
%AppData%\Microsoft\ActiveSync\Profiles\yourpartnership\repl.dat . The fact
that you still see options for removed sync sources indicates a damages
partnetship. If I were you, I'd make a backup of the iPAQ, and the Outlook
data store, then create a new partnership for the iPAQ.