Hi Baz,
If it appears correctly on screen but prints the shape code, then:
If in Word 2007,
Office Button=>Word Options=>Advanced=>Print
turn off '[x] Print field code instead of their values'.
If in earlier Word
Tools=>Options=>Print=>Include with Document
and turn off [x] Field codes
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when trying to print an organisation chart, it prints {shape \*mergeformat}.
How do I correct this? >>
--
Bob Buckland ?

MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*