N
Narnian
I'm the support person for our local facility. The remote network guys
recently pushed an upgrade to our location for Office 2007. Getting help
from them is very difficult.
Some of my coworkers use "Quick Parts" to insert text into emails.
Unfortunately, when they try to create entries they get an error that
normalemail.dotm is read only. The next time they start up Outlook, the text
for the quick gallery is empty.
After a little research I found out that Outlook is trying to save the
changes to the network copy of NormalEmail.DOTM instead of the local machine.
The network copy is shared and should not be used by anyone after
installation. I'd like to tell each desktop that is having trouble to use a
local copy but I can't figure out where to make that change in Outlook.
I found the Data Files Directory for Word 2007 and changed it to the local
machine but that didn't fix the problem, which makes me think Outlook has its
own file settings.
I opened the Outlook File>Data File Management>Data Files> and NormalEmail
isn't listed.
Does anyone know how to tell Outlook to look in a specific folder for the
NormalEmail.DOTM?
recently pushed an upgrade to our location for Office 2007. Getting help
from them is very difficult.
Some of my coworkers use "Quick Parts" to insert text into emails.
Unfortunately, when they try to create entries they get an error that
normalemail.dotm is read only. The next time they start up Outlook, the text
for the quick gallery is empty.
After a little research I found out that Outlook is trying to save the
changes to the network copy of NormalEmail.DOTM instead of the local machine.
The network copy is shared and should not be used by anyone after
installation. I'd like to tell each desktop that is having trouble to use a
local copy but I can't figure out where to make that change in Outlook.
I found the Data Files Directory for Word 2007 and changed it to the local
machine but that didn't fix the problem, which makes me think Outlook has its
own file settings.
I opened the Outlook File>Data File Management>Data Files> and NormalEmail
isn't listed.
Does anyone know how to tell Outlook to look in a specific folder for the
NormalEmail.DOTM?