How report problems with Office 2007 Beta?

S

skat

Microsoft downloaded something while I was away from my computer. I received
a message that the download required a restart and the computer was obviously
restarted because it was stalled at the request for my password.

After I completed the restart, I tried to access Outlook but although I
could access the calendar, I couldn't receive or send emails.

Error messaage was "Cannot start Outlook. MAPI32.dll is corrupt or the
wrong verstion. This could have been caused by installing other messaging
software. Please reinstall Outlook."

I tried to reinstall Outlook 2007 but found only Outlook with Business
Contact. This could not be installed without first installing Outlook. I
tried to access Outlook in the Office 2007 Professional Plus download but
Outlook was not present there.

Where can I find a donloadable Outlook 2007 Beta? And how can I solve the
MAPI32.dll problem?
 
S

Sue Mosher [MVP-Outlook]

Outlook 2007 is a component of the Office 2007 Professional Plus application. It is not available as a separate download. Try running the Office Diagnostics application.

If you want to provide feedback on the public preview version of Office 2007 Beta 2, get the Send a Smile tool from http://www.microsoft.com/downloads/details.aspx?familyid=A2E1F4E2-BC0F-4403-B09F-7A677D55F274. This tool will transmit your comments and a screenshot back to Microsoft. For more information, see http://spaces.msn.com/turtleflock-ol2007/blog/cns!C1013F1F9A99E3D8!135.entry


--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

skat

Thanks for your help. where can I find the Office Diagnostics application?
--
skat


Sue Mosher said:
Outlook 2007 is a component of the Office 2007 Professional Plus application. It is not available as a separate download. Try running the Office Diagnostics application.

If you want to provide feedback on the public preview version of Office 2007 Beta 2, get the Send a Smile tool from http://www.microsoft.com/downloads/details.aspx?familyid=A2E1F4E2-BC0F-4403-B09F-7A677D55F274. This tool will transmit your comments and a screenshot back to Microsoft. For more information, see http://spaces.msn.com/turtleflock-ol2007/blog/cns!C1013F1F9A99E3D8!135.entry


--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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