How to add Client Certificate based Authentication

[Freeman_Tang]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Hello, I have this problem that is really bugging me.

My company's exchange server requires us to use a client certificate installed in order to log in from outside company network.

I read the Entourage help section, where it says under the Advance tab from Account Settings, I can just click Select under Client Certificate.

The problem is, I CANNOT see this section in my Advance tab of Account Settings! It only has Public Folders and Directory Services in the Advance tab. Why is that?

Thanks!
Freeman

 

[Pawan Kapoor]

It should be there only.. check this screen shot for advance tab
http://thelowedown.files.wordpress.com/2008/05/entourage2008-advanced.png

the option is there at the end "Client Certificate - based authentication"

Hope this helps
thanks,
Pawan

 

[Freeman_Tang]

Dear Pawan,

Thanks for your help. But actually my Advanced Tab screen really does NOT have this Client Certificate section. It is blank below the Directory Settings. Can it be an Express Installation problem when my vendor installed Office for Mac for me at the shop? Anyway, I will try to re-install.

Thanks,
Freeman

 

[Ed Kimball]

Dear Pawan,

Thanks for your help. But actually my Advanced Tab screen really does NOT have
this Client Certificate section. It is blank below the Directory Settings. Can
it be an Express Installation problem when my vendor installed Office for Mac
for me at the shop? Anyway, I will try to re-install.

Thanks,
Freeman

Are you sure you're using Entourage 2008 and not 2004? My 2004 Advanced Tab
screen doesn't have the Client Certificate section either, so I was
wondering if it my be a difference in versions.

If you are using Entourage 2008, are you sure you have downloaded all the
updates? I believe the latest version is 12.1.7.