C
chunt
Hello,
I have the following data:
Responses: Code:
None NR
Hang up after accepting call AH 1
Claims Paid CP 1 1
Invoice Copy Hangup ICH 1 2
Invoice Copy Correct Address ICCA 1 2 1
Invoice Copy Inccorect Address ICIA 1 2 2
Payment Option Hangup POH 1 3
Call Client Company CCC 1 3 2
Call Client Company CCC 1 4
Wrong Party Left Message WPLM 2
Wrong Phone Number WPN 2 1
The above are possible codes and the combinations of numbers that
would produce them.
I will have hundreds of rows that could produce any of the above
combinations. I need to figure out how I can use a function that
would assign the appropriate code to each row.
I've tried a combination of OR and IF statements nested together, but
they will only return TRUE or FALSE and not the appropriate code
(#VALUE!). I guess the OR will only return a boolean and not text.
Do I need to use an array? I have no idea how to use them.
Any help would be greatly appreciated.
Thank you,
Chris.
I have the following data:
Responses: Code:
None NR
Hang up after accepting call AH 1
Claims Paid CP 1 1
Invoice Copy Hangup ICH 1 2
Invoice Copy Correct Address ICCA 1 2 1
Invoice Copy Inccorect Address ICIA 1 2 2
Payment Option Hangup POH 1 3
Call Client Company CCC 1 3 2
Call Client Company CCC 1 4
Wrong Party Left Message WPLM 2
Wrong Phone Number WPN 2 1
The above are possible codes and the combinations of numbers that
would produce them.
I will have hundreds of rows that could produce any of the above
combinations. I need to figure out how I can use a function that
would assign the appropriate code to each row.
I've tried a combination of OR and IF statements nested together, but
they will only return TRUE or FALSE and not the appropriate code
(#VALUE!). I guess the OR will only return a boolean and not text.
Do I need to use an array? I have no idea how to use them.
Any help would be greatly appreciated.
Thank you,
Chris.