How to Clear To: Cc: Bcc: Cache

K

katzy

I know how to have outlook stop suggesting names when I begin typing in the
To: Cc: or Bcc: field, and I understand that these suggestions are not based
on the contacts that I have stored. What I am interested in doing is
clearing this cache so that I can get rid of suggestions for invalid email
addresses; basically I want to start over. Where would I need to go to clear
this cache file?

Thanks.

(outlook 2003, windows xp professional)
 
B

Brian Tillman

katzy said:
I know how to have outlook stop suggesting names when I begin typing
in the To: Cc: or Bcc: field, and I understand that these suggestions
are not based on the contacts that I have stored. What I am
interested in doing is clearing this cache so that I can get rid of
suggestions for invalid email addresses; basically I want to start
over. Where would I need to go to clear this cache file?

With Outlook closed, open Windows Explorer. In the Address field, enter

%AppData%\Microsoft\Outlook

Click Go. Locate the file whose name matched your mail profile name and
whose extension is ".NK2" and delete it. Instead of starting over, you can
always delete an incorrect entry by using your arrow keys to select it and
then pressing Delete.
 

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