J
Joe
I posted this below, under Michael-S' 1/24/2008 query, but haven't received
any reply. It's probably best that I open my own thread.
I copied the .pst file from my old computer onto my new one, but the
CONTACTS folder is not the one I had on the old computer, and the "address
book" (the one whose icon looks like an open book) is empty. I'm trying to
recover the feature where I can type a partial address and Outlook offers
selections that contain that partial.
Here is what I have done since my last post un der Michael-S' 1/24/2009
query.
- Uninstalled Office 2003 via Control Panel
- Deleted folder: C:\Users\{me}\AppData\Local\Microsoft\Outlook
- Rebooted
- Reinstalled Office 2003, using the default folder: Program
Files(x86)\Microsoft Office
- Allowed WebUpdate to search for updates; it did not locate updates that
had been found previously.
- I clicked on "Check for Updates," and now it reported and installed 3
important updates: SP3 for Outlook 2003, Junk Mail Filter (with a KBxxxx
number following), and one other.
- Looked at Update History, which shows many other updates for Office 2003
and Office 2007 (!!! ?)
- Started Outlook. A message appeared:
C:\Users\{Me}\AppData\Local\Microsoft\Outlook\Outlook.pst not found. Only
option provided was "OK"
- Outlook created a new .outlook.pst file, and then downloaded my email (I
don't know how it knew where to look, since I had not provided any account
information during this install!!!)
- Upon closing, received message that Outlook had stopped working, but it
closed anyway.
- Plugged in an external hard drive (the HD from my old PC) and copied
G:\Users\{Me}\AppData\Local\Microsoft\Outlook\Outlook.pst over, replacing
C:\Users\{Me}\AppData\Local\Microsoft\Outlook\Outlook.pst
- Copied folder: G:\Users\{Me}\AppData\Local\Microsoft\Outlook\Accounts\ to
C:\Users\{Me}\AppData\Local\Microsoft\Outlook\Accounts\
- Update message from System Tray notified me that updates necessitated
Restart, so I Restarted.
- My screen went blank (external display) and stayed black. After 10
minutes, I manually shut it off and restarted.
- Started Outlook and got a message that "data file 'Personal Folder' was
not closed properly." After it spent a few minutes checking it out, my old
mail (from former PC) appeared in the inbox, but at the point of "preparing
to send/receive," Outlook stopped responding. I waited for about 5 minutes
and Outlook began to respond again. It downloaded a few new messages.
- Clicked Address Book icon, but only got an input screen.
- Opened Contacts folder, and it was filled with Contacts. I noticed that
this is an OLD contacts folder, which I had exported from a work PC I had 2
years ago (in comma-Delimited format) and which I had installed on my "old"
PC (the one I am currently replacing).
Before this last attempt, I had tried so many things (through hours of
frustration, that I am not completely sure what all I did. (I know, I should
have kept notes-I know better). I think that along the way, in my attempts
to get the address book working properly, I probably imported the
comma-delimited contacts file from 2 years ago.
I think that what I really need to do is completely scrub everything from my
PC that applies to Outlook/Office. Is it possible that the old contacts
file is residing in the registry? (???) Are there other places (I'm sure
there are) where elements of Outlook are hiding? Is there a list of what I
have to delete to completely remove all vestiges of the prior installs? Is
the old contacts file preventing Outlook from finding the contacts that are
in my newer Outlook.pst file?
Thanks.
any reply. It's probably best that I open my own thread.
I copied the .pst file from my old computer onto my new one, but the
CONTACTS folder is not the one I had on the old computer, and the "address
book" (the one whose icon looks like an open book) is empty. I'm trying to
recover the feature where I can type a partial address and Outlook offers
selections that contain that partial.
Here is what I have done since my last post un der Michael-S' 1/24/2009
query.
- Uninstalled Office 2003 via Control Panel
- Deleted folder: C:\Users\{me}\AppData\Local\Microsoft\Outlook
- Rebooted
- Reinstalled Office 2003, using the default folder: Program
Files(x86)\Microsoft Office
- Allowed WebUpdate to search for updates; it did not locate updates that
had been found previously.
- I clicked on "Check for Updates," and now it reported and installed 3
important updates: SP3 for Outlook 2003, Junk Mail Filter (with a KBxxxx
number following), and one other.
- Looked at Update History, which shows many other updates for Office 2003
and Office 2007 (!!! ?)
- Started Outlook. A message appeared:
C:\Users\{Me}\AppData\Local\Microsoft\Outlook\Outlook.pst not found. Only
option provided was "OK"
- Outlook created a new .outlook.pst file, and then downloaded my email (I
don't know how it knew where to look, since I had not provided any account
information during this install!!!)
- Upon closing, received message that Outlook had stopped working, but it
closed anyway.
- Plugged in an external hard drive (the HD from my old PC) and copied
G:\Users\{Me}\AppData\Local\Microsoft\Outlook\Outlook.pst over, replacing
C:\Users\{Me}\AppData\Local\Microsoft\Outlook\Outlook.pst
- Copied folder: G:\Users\{Me}\AppData\Local\Microsoft\Outlook\Accounts\ to
C:\Users\{Me}\AppData\Local\Microsoft\Outlook\Accounts\
- Update message from System Tray notified me that updates necessitated
Restart, so I Restarted.
- My screen went blank (external display) and stayed black. After 10
minutes, I manually shut it off and restarted.
- Started Outlook and got a message that "data file 'Personal Folder' was
not closed properly." After it spent a few minutes checking it out, my old
mail (from former PC) appeared in the inbox, but at the point of "preparing
to send/receive," Outlook stopped responding. I waited for about 5 minutes
and Outlook began to respond again. It downloaded a few new messages.
- Clicked Address Book icon, but only got an input screen.
- Opened Contacts folder, and it was filled with Contacts. I noticed that
this is an OLD contacts folder, which I had exported from a work PC I had 2
years ago (in comma-Delimited format) and which I had installed on my "old"
PC (the one I am currently replacing).
Before this last attempt, I had tried so many things (through hours of
frustration, that I am not completely sure what all I did. (I know, I should
have kept notes-I know better). I think that along the way, in my attempts
to get the address book working properly, I probably imported the
comma-delimited contacts file from 2 years ago.
I think that what I really need to do is completely scrub everything from my
PC that applies to Outlook/Office. Is it possible that the old contacts
file is residing in the registry? (???) Are there other places (I'm sure
there are) where elements of Outlook are hiding? Is there a list of what I
have to delete to completely remove all vestiges of the prior installs? Is
the old contacts file preventing Outlook from finding the contacts that are
in my newer Outlook.pst file?
Thanks.