I did a detailed "find" search on all of the Outlook files/folders and
found
two items that would relate to this Factory Panorama "infected" (by Avast
anyway) file(s) and deleted them. However on running the Avast scan, once
more the same abnormalities are listed.....but not on the McAfee scan. I
don't know if it is critical to get them out so the Avast scan no longer
lists them.....or simply forget about the findings?? Thanks for you
input
--
LJ Brown
:
Within Outlook locate the apparently bad emails, presumably in your
Inbox,
and delete them
I think the "bad file" did come from a friend who sent me the program,
Panorama Factory, for merging photos. I ran the program but
subsequently
deleted it when these messages about Win32Trojan-Gen started to appear
on
the
Avast scans that I run occasionally. Of interest is a scan I ran with
the
Free McAfee scan and this malware did not show at all. I don't really
notice
any abnormal behavior on my computer and perhaps I should simply
disregard
the Avast scan findings?
LJB
:
You can't open a pst from windows explorer. You shouldn't scan pst
files
either - it can corrupt it. The malware shouldn't be a problem unless
you
try to open it (which you won't do because you didn't request that
file
from
that person) - Avast should block it.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
mailto:
[email protected]
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mailto:
[email protected]
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.
Thanks,
The path and name is again ends with outlook.pst, and when I
navigate
to
this area in Windows Explorer I run into the same caution window.
I
can't
go any further than this point and Windows asks for a file extension
to
open
with and I can't find one in the folder option list or elsewhere.
The
location of the presumed malware in the Avast scan folder is a
number
of
files or folders beyond outlook.pst. before the actual file at fault
is
listed at the end. When I type in the name of the faulty file in
the
find
box of outlook no data is returned. Previously two emails related
to
the
name did come up and were deleted but the virus scan continues to
show
the
problem in the same and I cannot get beyond the outlook.pst level as
mentioned.
LJ Brown
--
LJB
:
Start Outlook, in folder view, rt click Personal Folders,
properties
what
does it say for path and name? If it states the name as
outlook.pst,
simply
navigate to these emails, presumably in your inbox and delete them
Otherwise;
Start Outlook, then File>Open>Data File (or Personal Folders
depending
on
OL
version) browse to and open outlook.pst
You cannot open a pst except with Outlook, deleting the pst from
with
Explorer, will delete the entire msg store
I apparently have a Win32 Trojan-Gen malware in severa; Outlook
emails.
I
am
running Outlook 2003. Tech support at Avast, my virus program,
has
asked
me
to remove a series of emails that have been identified with this
item.
I
have been able to explode the warning log that shows where these
files
are
located. They are in C
ocument and Settings\
..........Application
Data\Microsoft\Outlook\Outlook.pst. However when I try to open
Outlook.pst
a caution window appears the states "you are attempting to open a
file
of
type 'Office Data File" (.pst). These files are used by the
operation
system....etc". I have tried to find a file association but have
had
no
luck. Outlook is not on my file association lists and I have
been
unable
to
find anything on the Internet that specifically addresses this
problem.
Thanks for your help.
LJ Brown
