How to disable Junk e-mail processing

[AXJ]

Hi all

One of my Outlook 2003 users is having problem disabling Junk e-mail
processing.

The reason she wants to disable this feature in Outlook 2003 is that OL
keeps moving her important email to the Junk E-mail folder. Here is what I
did in an attempt to disable this "smart" feature without success.

1. Under Junk E-mail Options, check "No Automatic filtering."
2. Clear all the Safe Senders list.
3. Clear all the Safe Recipients list.
4. Clear all the Blocked Senders list.

Once a while, she will still finds her email in the Junk Folder. Is there a
way to permanently remove this feature and Junk email folder?

Thanks.
Al

 

[Srikanth]

Hi,

Try adding her e-mail id t osafe sender's list or to the address book..

 

[AXJ]

Hi Srikanth

Adding her own email addressing to the Safe Senders list will disable the
Junk Email processing feature? Why so?

Al

 

[AXJ]

Still have no idea why "No Automatic filtering" still does not disable Junk
email filtering. It's quite annoying Microsoft created this feature that
can't be disabled.

 

[jmarkj]

Having a similar problem here with Outlook 2007. I will regularly see emails
from domains that I have added to the Safe Senders List still show up in the
Junk folder. Not all, but definitely a considerable number. I can only assume
one of 3 things: 1) there's a global setting somewhere that's somehow
overriding the inclusion of a particular domain in the Safe Senders List; 2)
this a problem peculiar to HotMail or other "web-based" email programs and
their particular settings/configurations; or 3) this is a bug in Outlook.
Even with Microsoft's reputation for bug-fixing (or lack thereof), I would
put more credence in 1 or 2. Still trying . . . will post if I come up with a
solution.

 

[Brian Tillman]

Having a similar problem here with Outlook 2007. I will regularly see
emails from domains that I have added to the Safe Senders List still
show up in the Junk folder. Not all, but definitely a considerable
number. I can only assume one of 3 things: 1) there's a global
setting somewhere that's somehow overriding the inclusion of a
particular domain in the Safe Senders List; 2) this a problem
peculiar to HotMail or other "web-based" email programs and their
particular settings/configurations; or 3) this is a bug in Outlook.

2) gets my vote. Unless you're using the Outook connector, the junk filter
doesn't work on HTTP accounts.