How to disable Nortone Plug in if its uninstalled

[Kristy]

I have uninstalled the antivirus application, that is when I began receiving
*.doc is not available and wants to save a Normal.doc. Although I do have
Mcafee Antivirus and personal firewall plus. Could those programs have
something to do with my delmina? If so PLEASE help, I cannot fail my
undergrad classes due to a stupid mistake!!! Be it the programs fault or mine.

Sincerely (need help)

Kristy

 

[Jay Freedman]

If Norton Antivirus was ever installed on your computer and then
uninstalled, it might have left behind part of the program.

In Windows Explorer, use the Search button and look for a file named
officeav.dll. If you find it, make a note of the exact path to the
file and the folder it's in, something like

c:\program files\norton antivirus\officeav.dll

The path might be different, depending on which Norton product
installed it.

[Note: If you don't find the file, then the problem isn't with Norton,
and I'm not aware of a similar problem with McAfee products.]

If you found the file and have its path, open the Start menu, click
Run, and type in the following command, adjusting the path to match
what you found:

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"

Be sure to include the spaces before and after /u and the double
quotes around the path\filename. Click OK and wait for a message box
saying that the dll has been unregistered.

--
Regards,
Jay Freedman
Microsoft Word MVP
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