how to display "äöü etc" correctly in outgoing and incoming mails?

[Schmitt]

Hi,

how must we set up our outlook 2003 and 2007 environment so that we are able
to send html-Mails with mutated vowels e.g. äöü?

 

[Roady [MVP]]

It should work out of the box.
What happens when you try?
What is not working for you?

 

[Schmitt]

I use the following test szenario

Sender:
Server: SBS2003 with Exchange 2003
Client: Outlook 2003
Codepage for outgoing Mails: Westeuropäisch (windows)

Reciever:
Server: SBS2003 with Exchange 2003
Client: Outlook 2003
Codepage for outgoing Mails: Westeuropäisch (ISO)

1. The Sender sends a html mail with äöü ßßß as text
-->The Reciever gets the mail and it is displayed correctly
2. The Sender sends a html mail with äöü ßßß as subject and as text
-->The Reciever gets the mail and the subject is displayed correctly but the
Text isn't!!!

Here is the header of the 1st mail:

Microsoft Mail Internet Headers Version 2.0
Received: from mail pickup service by SERVER with Microsoft SMTPSVC;
Thu, 1 Oct 2009 10:54:56 +0200
Received: from mail pickup service by SERVER with Microsoft SMTPSVC; Thu, 1
Oct 2009 10:54:55 +0200
Return-Path:
Cc:
Bcc:
Delivery-Date: Thu, 01 Oct 2009 10:53:25 +0200
Subject: win html[AntiVir checked]
Date: Thu, 1 Oct 2009 10:54:55 +0200
X-MS-Has-Attach:
Message-ID: <94FC4D2BEF974F9DBF5CD168655F6233@DOMAIN>
MIME-Version: 1.0
Content-Transfer-Encoding: 7bit
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01CA4274.A26BB638"
X-MS-TNEF-Correlator:
X-Mailer: Microsoft CDO for Exchange 2000
Content-Class: urn:content-classes:message
Thread-Index: AcpCdKJpanpPvmS7RAaII5klf+6flg==
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.4325
From:
To:
Importance: normal
Envelope-To:
Priority: normal
X-OriginalArrivalTime: 01 Oct 2009 08:54:55.0705 (UTC)
FILETIME=[D8F4EC90:01CA4274]
thread-topic: win html[AntiVir checked]
X-GRP-TAN: SERVER-SBS-1@F6F9C3F6850B44309FD2AAD8134A17B6

------_=_NextPart_001_01CA4274.A26BB638
Content-Type: text/plain;
charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

------_=_NextPart_001_01CA4274.A26BB638
Content-Type: text/html;
charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable


------_=_NextPart_001_01CA4274.A26BB638--


And the Header of the 2nd mail:

Microsoft Mail Internet Headers Version 2.0
Received: from mail pickup service by SERVER with Microsoft SMTPSVC;
Thu, 1 Oct 2009 11:01:07 +0200
Received: from mail pickup service by SERVER with Microsoft SMTPSVC; Thu, 1
Oct 2009 11:01:06 +0200
Return-Path:
Cc:
Bcc:
Delivery-Date: Thu, 01 Oct 2009 11:00:09 +0200
Subject: =?utf-8?B?dGVzdCAyIMOkw7bDvCDDhMOWw5wgW0FudGlWaXIgY2hlY2tl?=
=?utf-8?B?ZF0=?=
Date: Thu, 1 Oct 2009 11:01:05 +0200
X-MS-Has-Attach:
Message-ID: <575625C308404B61B342CDC0C615413C@DOMAIN>
Content-Transfer-Encoding: 7bit
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----_=_NextPart_001_01CA4275.93720B90"
X-MS-TNEF-Correlator:
X-Mailer: Microsoft CDO for Exchange 2000
Content-Class: urn:content-classes:message
Thread-Index: AcpCdZNv1wGoLuIESNqjQQRaIHNM3g==
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.4325
From:
To:
Importance: normal
Priority: normal
Envelope-To:
X-OriginalArrivalTime: 01 Oct 2009 09:01:06.0143 (UTC)
FILETIME=[B5C146F0:01CA4275]
thread-topic: =?utf-8?B?dGVzdCAyIMOkw7bDvCDDhMOWw5wgW0FudGlWaXIgY2hlY2tlZF0=?=
X-GRP-TAN: SERVER-SBS-1@5156866797EB43A8A71EA6FAF9A93B6D

------_=_NextPart_001_01CA4275.93720B90
Content-Type: text/plain;
charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

------_=_NextPart_001_01CA4275.93720B90
Content-Type: text/html;
charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable


------_=_NextPart_001_01CA4275.93720B90--


The 1st mail interprets outlook correctly and for displaying it uses the
Westeuropäisch(win) codepage.
At The 2nd mail goes somethin wrong because outlook uses the utf-8 codepage
for displaying and the text is'nt readable only the subject.

Sorry for my poor english, I hope you can understand what i mean.
Have you any suggestion for that?